Jack McConnell

Updating a ticket, prior to reply, returns to All Tickets screen

1

You can set what happens after you've replied to a ticket. I have mine set to send me back to the All Tickets screen. The issue with this is that...

KB Articles post type slug isn't prefixed

1

The KB Articles post type doesn’t have a prefix so when my I noticed my 'Articles' page wasn't displaying any posts, I investigated and it appears that the KB Articles...

Show EDD license status after select field options

1

When KB Support is used with the EDD extension, a 'Product License' field is available within the ticket forms. It would be useful for a user to see whether a...

Zapier integration missing username of person who last replied

6

Using the Zapier integration, there's no way to determine who the last user was that replied to a ticket when a ticket is updated and that information is sent to...

'undefined' is not an object (evaluating '$.chunkedcookie')

1

I've grabbed the plugin via CodeKit using Bower and I'm getting this error: `'undefined' is not an object (evaluating '$.chunkedcookie')` Do you know what might be causing this?