Dale

Are you running both applications at the same time? Only one application can run the camera at a time.

The Azure Kinect SDK uses WinUSB to communicate with the camera and unfortunately there are limitations when using WinUSB with UWP that are critical to the Azure Kinect's operation. You...

You can get the extrinsic matrices for AKDK through this function which is part of the API: [Azure Kinect Sensor SDK: k4a_device_t::k4a_device_get_calibration (microsoft.github.io)](https://microsoft.github.io/Azure-Kinect-Sensor-SDK/master/group___functions_ga4e43940d8d8db48da266c7a7842c8d78.html#ga4e43940d8d8db48da266c7a7842c8d78) You are able to use these matrices...

A USB hub routes streams from all devices to a single USB host controller so once the max bandwidth is reached those streams will be throttled. To get the best...

If the flickering you are talking about is occurring at the 9 second mark in the lower left area of the depth image, that is probably caused by a speck...

This looks a lot like interference from another IR light source. And it looks like it is happening in a repeating pattern every 2 or 3 seconds. Do you have...

Are you powering the unit using the round DC power connector? What color is the LED on the back side of the unit above and in-between the USB-C and round...

Was upgrading to Windows 11 from Windows 10 the only thing that changed on that system before the viewer stopped working? If so, checking the graphics card driver would be...

I suspect the flickering of the RGB frames on the subordinate camera is caused by dropped frames rather than a problem with frame synchronization. Do you have both cameras connected...

Perhaps there is a problem with your camera. Do you have other cameras you can try? Have you tried swapping the master/subordinate roles between the two physical units?