Qasim

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icon company designguru icon location Toronto, Canada icon location We apply design thinking to 'people problems' online. Our work is industry/sector agnostic and improves community-focused places, tools and technologies.

Results 2 comments of Qasim

Initiate outbound Twilio SMS from Livechat

YES! :)

Changing default livechat SMS message when no agents online

Apparently the 'Sorry, no online agents' message prints within the livechat widget on the web as well - if someone sees the active chat window but then all agents log...