theg1nger

Results 3 comments of theg1nger

Also seeing the same issue with Windows 10 [h265ize]: [verbose] Encoding started at Wed, 8:13 PM [h265ize]: [verbose] Getting metadata... [h265ize]: [verbose] Resolving video streams... [h265ize]: [verbose] Upconverting... [h265ize]: [verbose]...

In case anyone is wondering where the log file is on Windows: `%LOCALAPPDATA%\Temp\plex-updater.txt`

@funnyfarm299 Thanks! Log file had the same error in it: `2020-06-05 12:41:40 The registry value from 'HKEY_USERS\XXXXXXXXXXXXXXXXXXXX\SOFTWARE\Plex, Inc.\Plex Media Server\\LocalAppDataPath' could not be retrieved. Verify that the registry value exists.`...