SylvainLebretonDS

Results 9 comments of SylvainLebretonDS

In fact, for compliance reasons, it's no more possible to download combined documents in the case of SBS envelopes, except if a specific setting is turned on your account. If...

The SDK basically covers only some API functions and features. If you need other things, you are free to modify and add your own code.

This is certainly caused by options not enabled on your production account. I advise you to open a support case to Docusign (https://support.docusign.com/fr/createCase) in order to check this

Hello Zibeug, I suppose then you're using the DocuSign.Esign.dll last version 5.12.0 I tried to create an envelope using it without issue. Could you please provide a stack trace of...

It's possible the error appears in upstream, before the API request is sent and reaches Docusign server. It would explain why there is no error inside API logs. With this...

That's a good news indeed. It could be interesting anyway to understand why it didn't work using a thread. We would need then to have a stack trace/concrete elements in...

Those are not errors but warnings that won't affect your working and installation. Could you please indicate precisely how did you fell on this message in order I could report...

Hello, It could be a problem related to authentication settings. In order to troubleshoot this error, we would need to have specific account details. Could you please raise a ticket...

I think it would be better you open directly a case on the Docusign Support Center. You could then share API logs, identifiers and downloaded files that could help us...