Stephen Sulzer [MSFT]

@pavankalyan066 What version of the Microsoft.Skype.Bots.Media library are you using? Please try the current version if you are using something older. https://www.nuget.org/packages/Microsoft.Skype.Bots.Media/1.27.0.2-alpha Also, what Windows container image are you using?...

@MarceloSchoen Please check that the InstancePublicPort value is correct. For the most recent call attempt on 19 April 2024, I see this error in telemetry (where _ServiceFQDN_ is the value...

@chipar It seems that with more recent call attempt failures (around August 15), there is a problem with the bot's server certificate (with the certificate whose Thumbprint ends with "04CE6B")....

It seems we cannot connect to your bot at the "0.bot.conntoso.com:10119" endpoint. Are you sure that "0.bot.conntoso.com" resolves to "0.tcp.ngrok.io"? After your bot service starts up and is ready to...

Can you share a call-id or scenario-id of a test call please.

Do you mean in a 1:1 call where there is just the Caller and the bot? Yes, the bot will receive the audio from the peer/caller. Or do you mean...

Yes, use the AudioSocket.AudioMediaReceived event to receive the audio media from the peer. The event will be raised 50 times per second (every 20 milliseconds). The event handler must consume...

If the peer is muted and not sending any audio content, the media SDK will generate buffers containing silence (aka "comfort noise") so the AudioSocket.AudioMediaReceived event continuously delivers a steady...

@yundatsai Please try upgrading to the latest bot media SDK: https://www.nuget.org/packages/Microsoft.Skype.Bots.Media/1.27.0.2-alpha I see you are using .NET6 and the latest SDK contains some .NET6-related fixes. If that does not help,...

Can you please share a Scenario-Id or Call-Id. It looks like you are using old versions (from 2020) of the Graph Communications & media SDKs, so please consider updating to...