Rishabhveer singh

Results 5 comments of Rishabhveer singh

@tsteur we are facing a similar issue after updating Matomo from 3.14 to 4.6.2. we are using `matomo:4.6.2-fpm-alpine` docker image for Matomo, `redis:6.0-alpine` for Redis and `mysql:8.0.21` for the MySQL...

The requests from the java tracker are from the same IP and have the same user id (`piwikRequest.setUserId()`).

I will check with the team. I think we are only using user id for creating segments in Matomo. we can try to use custom variables instead. > Queued tracking...

and If we do not set the user id then will it work? does the same IP for all the requests will cause problems without user id? is there anything...

@tsteur Thanks for the help, setting the Custom IP for the Matomo requests, seems to solve the problem.