Renato Becker comments

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                                            Renato Becker

Transfer or forward chat session to Live Agent

What happens after calling `room.transfer` endpoint? Did you get any error?

Transfer or forward chat session to Live Agent

> I'm getting the below error while getting the X-Auth-Token > (curl" http://localhost:3000/api/v1/login -d "user=ServiceDesk&password=ServiceDesk") The error is not related to SDK stuff, right?

[NEW] Adds new API helper to support Livechat methods

@ggazzo, New Livechat spec file added for testing.

[NEW] Multiple trigger conditions for Livechat

Hi @edurenye! I'll review your PR, sorry for the late reply. Can you please fix the conflicts? Thanks.

External service routing method can’t transver bot to human agent

Hi @alfabaria. What method are you using to transfer the chat to another agent?

Changing default livechat SMS message when no agents online

Hi @theorenck! Yes, I'll take a look at this issue very soon.

Changing default livechat SMS message when no agents online

Hi @marceloschmidt and @theorenck! I agree that we need to improve the SMS integration, currently we can't handle the messages that arrives when there're no online agents. For web client...

Livechat room stream documentation incorrect and errors unreported

Thanks @timkinnane! I'll take a look at this issue ASAP.