Nishant Singhal
Nishant Singhal
Hello @shorouqmajali! I've manually re-triggered the training for your app. It should succeed this time, but if it still seems stuck, please feel free to comment on this issue and...
@shorouqmajali thanks for the update. I'll investigate the issue.
I just checked and the training for this app has finished now. Please let me know if you see any further issues.
Hi @eirikstein! Thank you for reporting this. Let us investigate this issue and get back to you.
Hey @dominikmukrecki! Can you share the app ID of your app so we can look further into it?
Hello @TaraNaser! It's expected to get some results back even on untrained utterances, as long as the model can find some matches. The confidence value indicates how close the match...
@TaraNaser Do you consistently see the same response for that utterances, or was it just once? Could you try another similar utterances and see if you still get similar response...
Hello @TaraNaser! Apologies for the late reply. One thing you can do is to annotate your utterances as "Out of scope" 
Hi @brennadoyle! I tried the same request as yours but couldn't repro the issue. I did notice some timeouts for some queries in your app and we'll be addressing those...
We'll dedicate some time in early October to fix those issues. In the meantime, please feel free to create another issue if you continue to experience problems with your app....