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Here's an example ticket (real issue) created from Intercom. Issue: donor is not seeing donations populated on his donation history page, though I do. He has proved he is looking...
### What was the URL where the error occurred? https://builder.gitcoin.co/#/chains/42161/rounds/26/apply ### What happened? 1. Clicked link here to apply to Web3 Infra: https://builder.gitcoin.co/#/chains/42161/rounds/26 2. Selected a project, edited it to...
### What was the URL where the error occurred? https://explorer.gitcoin.co/#/cart ### What happened? 1. Donated to two projects on Arb, tx successfully completed: https://arbiscan.io/tx/0x3c9ffd443cb9861a95c677b9a34c14c9a607e9b97ff6d67a8e8af530a698d785 2. Explorer is stuck on the...
**Overview** Grantees have noted that our signature request message in Builder is a "scary AF hash." Can we modify this to plain text? **Details** Screenshot:  Security best practices from...
**Overview** We are setting up a new Intercom account as the current account will transition to be Passport only. The installation code is below. The switchover is planned for 2/14/24....
**Overview** One of our potential feature improvements for Checker is to implement email notifications to grantees that will automatically send to notify them of status changes to their application (eg...
### What was the URL where the error occurred? https://manager.gitcoin.co/#/42161/36 ### What happened? 1. the round started with a matching pool of 30 ETH 2. during the round, the matching...
### What was the URL where the error occurred? manager.gitcoin.co ### What happened? I was continuously clicking "scale up round" and the results never changed https://www.loom.com/share/7429cc450cee4efdb4a2ecb1a55971e2 ### What should have...