kellys
kellys
The syncing for Neuron including two parts: the sync of the bundled CKB node and the sync of the Neuron db from the CKB node. And the sync rate on...
Update to the latest version of [v0.101.2](https://github.com/nervosnetwork/neuron/releases/tag/v0.101.2), and then try single-clear cache from `Settings` window: 
@koryptobc Seems there is data corruption to the bundled CKB node's data. Try `Clear all synchronized data` from `Tools` menu to delete the whole synced data and re-sync (which will...
@BlindD3V Could you tell me what OS version of your device? From the log seems cannot connet to the ckb_indexer, can you please check if there is any ckb_indexer process...
@BlindD3V Can you please help export and upload the debug info zip file to let us save time for identifying the problem？
@BlindD3V Seems the bundled CKB node didn't ran on your PC.  Please try install the [vc++ redist ](https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170) and then restart the Neuron: 
The Neuron is a full-node wallet that needs to wait for a complete syncing before you can see your balance. So please make sure that your Neuron's sync has been...
> I didn't receive my tokens in my wallet, what can I do? @PedPin Please try to refer to these [steps](https://github.com/nervosnetwork/neuron/issues/2245#issuecomment-1019518302) to check by your self
Hi @kaceydoesdev , the bundled CKB node does not support the macOS version below `10.15`. You'd better upgrade your OS version or run on another PC which OS version is...
From the log it indicates that your CKB node's db was corrupted. Maybe you need to delete the whole synced data and re-sync which may take a long time. You...