edoswald

@AltamashShaikh Via the web interface.

@AltamashShaikh I don't see an instance_id, and yes, it's a self hosted install. The site ids seem to match with the ones created by the import.

@snake14 sorry this should have all been in the report, my bad. Sites exist (see phpmyadmin screenshot) From System Summary Matomo version: 4.15.1 MySQL version: 10.6.12-MariaDB-0ubuntu0.22.04.1 PHP version: 8.2.10 ![Screenshot...

@snake14 yessir.. weird thing is i was able to import without a problem on my last server, this one fails every time.

 Getting the same error 

@snake14 would an ls -l command from a certain directory in the install help? Here is everything from the option_value field {"status":"started","idSite":4,"ga":{"import_type":"GA4","property":"properties\/373493187","account":"accounts\/266715688","view":""},"last_date_imported":null,"main_import_progress":null,"import_start_time":1694563083,"import_end_time":null,"last_job_start_time":1694563083,"last_day_archived":null,"import_range_start":"","import_range_end":"2023-09-11","extra_custom_dimensions":[],"days_finished_since_rate_limit":0,"reimport_ranges":[],"isGA4":true,"is_verbose_logging_enabled":true} Server data CPU | AMD EPYC-Milan Processor (2...

This is another error i've seen, which makes no sense. I've installed any recommended packages per installation. This might be the issue! 

@AltamashShaikh real quick, what modules should i ensure are activated?

The only thing I am seeing that is an issue is this? On Thu, Sep 14, 2023 at 4:52 PM Jacob R ***@***.***> wrote: > Hi @edoswald . The System...

Sorry, did by email. Anyway, reinstalled everything from scratch. Appears to be some issue with the Plesk one-click, at least on a Vultr server. Installed Plesk using their web install...