ticketutil
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dmranck
Python ticketing utility for working with tickets in popular tools
Investigate adding support for querying tickets in a project based on certain parameters. For example, return all open tickets, or return all tickets assigned to a specific user.
TicketUtil currently supports: * Kerberos for JIRA, RT * Basic Auth for Redmine, Bugzilla Add support for more authentication methods.
Apparently this can be done in ServiceNow and JIRA. Research if it can be done in other tools, and add support.
I need to move tickets from one sprint to another. Can you share an example if this is possible?
I created my own developer admin instance on http://m.redmine.org/hostings/new for Redmine testing purposes and I discovered, that some RedmineTicket methods are not working properly: - change_status() does not work, the...
As discussed in DEVOPSA-2649, ServiceNowTicket is pulling whole table when authenticating. This takes 61 seconds in production which causes timeouts and performance issues. Faster way is to pick random record...
I'm using your library to create the tickets in RT, What i wonder is is it something possible to assign the child tickets to a parent ticket using your library...
We're seeing large numbers of (perceived) random failures in utilities using ticketutils against Jira. Repeating requests on a 5xx return code fixes that.
