Child Ticket in RT

[shanrahul]

I'm using your library to create the tickets in RT, What i wonder is is it something possible to assign the child tickets to a parent ticket using your library ? I've tried but it didn't succeed.

[dmranck]

Hi @shanrahul , that's a great question. I'm not sure if I ever attempted that before with RT. If a parent ticket is a ticket field, I would think the edit() function would work. But it might be more complex than that...

Feel free to contribute the feature yourself if you'd like!