RealSense Customer Support
RealSense Customer Support
---------------------------------------------- Thanks for the update. Apologies for thinking this was pertaining to T265 product line. That was the context in which this thread was being viewed. We will look at...
---------------------------------------------- Hi What about the STEP files for D435/D435i and D455? they all have the FOV cones and mounting holes in 3D models. Are they helpful? D455 STEP file: https://www.intelrealsense.com/wp-content/uploads/2020/10/Intel_RealSense_D455_CAD_external_v2.zip?_ga=2.196577839.2042015434.1662738414-419342904.1659560894...
---------------------------------------------- https://github.com/IntelRealSense/realsense-ros/issues/898#issuecomment-598240169 @amburkoff, would the IMU frame drop persist, or perhaps improved, when using a different host platform as @doronhi had suggested? Thank you.
---------------------------------------------- @amburkoff, thank you for your input that the issue is shown on different host systems. Could switching from linear_interpolation to "copy" method provide a workable and reliable way to...
---------------------------------------------- @amburkoff, thank you. I've tried and checked the performance of the D455 IMU frame drops on Intel NUC i7-7567U CPU @ 3.50GHz on our side. Monitoring the the timestamps...
---------------------------------------------- This issue has been resolved in RealSense SDK 2.51.1 (https://github.com/IntelRealSense/librealsense/wiki/Release-Notes#release-2511).
---------------------------------------------- There was an update to the latest 2.33.1 librealsense that deals with the serial number compatibility for T265 https://github.com/IntelRealSense/librealsense/pull/5645 https://github.com/IntelRealSense/librealsense/releases/tag/v2.33.1 Review this latest update utilizing serial numbers and see...
---------------------------------------------- @sesamestengg If you're using F455 please refer to github link https://github.com/IntelRealSense/RealSenseID Thanks!
---------------------------------------------- @sesamestengg Did you get chance to try F455 github link? Any more questions about this ticket? Looking forward to your reply. Thanks!
---------------------------------------------- @LMurphy99 Sorry for late response. Have submitted your requirement to engineering team. Any update will let you know. Thanks!