Paul Edwards

Results 24 comments of Paul Edwards

Hi @ssolson. Ooof, it's been a minute since you asked this. Just now reviewing all open issues and, unfortunately, I don't see a problem with your requests. The data paths...

Let me find a point of contact who can help move this along. It's the team that maintains [this repo](https://github.com/NREL/hsds-examples), however I believe that repo is basically unmaintained and/or monitored....

@ssolson While we wait for a response to my emails... I suspect that the public HSDS service is failing intermittently due to load. The public facing HSDS service NREL maintains...

@ssolson I have identified the correct party, however they are out of the office on jury duty which has an indeterminate end date. Hopefully they'll be able to respond soon.

OK I see the problem. The years 2018, 2019, and 2020 are giving an authorization error in the AWS side of the stack. I'm working with the team that manages...

I will say it is really weird that this issue would just show up on a Thursday afternoon. AFAIK we don't ever manipulate the permissions on those S3 buckets except...

The evidence of that is in the fact that to get these fixed we have to contact the special NREL representative who works with AWS to manage these public data...

Tuesday morning update... the permissions issue was a red herring. The underlying cause is some corrupt data in S3. Unfortunately this means re-uploading the entire dataset which is a multi-day...

Friday morning update... 2018 - 2021 are working now. 2022 - 2024 are still reloading.

Final reloading is complete. I had to manually clear some caches and now it looks to me like everything is back to nominal. Please let me know if you continue...