Geoffrey Rowland

Results 6 comments of Geoffrey Rowland

has anyone found that it's been fixed in ? 3007.6 running Raas

[template.csv](https://github.com/user-attachments/files/16599127/template.csv) we deleted the line from 0.9.0 /amazon-transcribe-live-call-analytics/lca-genesys-audiohook-stack/source/app/Dockerfile develop branch COPY "./client-transcribe-streaming" "/app/client-transcribe-streaming" and it seems to have built we have done some tests and seems to be ok but...

Hi Bob Option 2 From the template. We have an issue uploading images will try an alternative way

Hi Bob we were able to deploy with the COPY line removed both Call Audio Processor set as Chime and Call Transcriber Lambda functions selected, both options transcribe the text.

Hi Bob everything seems to work except the Voice Tone Analysis does not seem to have any data. We have been testing multiple calls. Do I have to enable something...

![2024-08-14 09_16_11-Live Call Analytics with Agent Assist and 30 more pages - Work - Microsoft​ Edge](https://github.com/user-attachments/assets/1512f717-37b4-4c50-bec0-c091e89e29e8) Please see attached.