David Vadnais

Changes: * Remove unneeded ; * More pythonic if statements * remove unused imports

Compound statements (multiple statements on the same line) are generally discouraged: https://peps.python.org/pep-0008/#other-recommendations https://docs.astral.sh/ruff/rules/multiple-statements-on-one-line-colon/#multiple-statements-on-one-line-colon-e701

Update bootstrap, font awesome, jquery

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# Bootstrap We use bootstrap 4.6 we should use the latest https://endoflife.date/bootstrap This was tried before in [Release 0.3.3](https://github.com/django-helpdesk/django-helpdesk/releases/tag/0.3.3) commit [4df831d](https://github.com/django-helpdesk/django-helpdesk/commit/4df831d) and reverted in commit [ad519a2](https://github.com/django-helpdesk/django-helpdesk/commit/ad519a2) The static files can...

Add documentation for the "hold" option on tickets

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**Is your feature request related to a problem? Please describe.** As far as I can tell the "hold" option for tickets is not documented. **Describe the solution you'd like** I...