.avi file not shown after successful upload

[ctf-nc]

Hi! This is a very nice project. I have been looking for more self hosting services for my homelab lately and this is awesome!

Could you help me with this issue? I was trying to convert a .avi video file to mp4. It successfully uploaded to the server (at least thats what i saw with a tick on the middle of the file after uploading.) However, after clicking continue, it said I have uploaded 0 valid files to HRConvert2. Below are the log output:

OP-Act, April 17, 2023, 12:24 pm: Logfile created using method 1. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Verified inbound connection. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Verified globals. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Verified required directories. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Cleaned temporary location. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Cleaned convert location. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Could not verify tokens! Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Verified color scheme. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Verified language. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/72e43169b3e3: Displaying the GUI. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Verified inbound connection. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Verified globals. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Created a directory at /data/HRConvert2/data/4d5d46f296a0/de58a3753093/. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Created a directory at /var/www/html/HRProprietary/HRConvert2/DATA/4d5d46f296a0/de58a3753093/. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Verified required directories. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Cleaned temporary location. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Cleaned convert location. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Verified tokens. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Verified color scheme. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Verified language. Op-Act, April 17, 2023, 12:24 pm, 4d5d46f296a0/de58a3753093: Displaying the GUI.

Thanks again for this amazing project! Please tell me what i can help to troubleshoot the problems!

[LypticZ]

same shit with .mp4

[rworkm]

I'm having the same issue with .mp4 files. Upload then click continue -> 0 valid files.

[reyist]

confirm, run in docker on NAS - 0 valid files with .mp4 files

[zelon88]

• Can I ask who is running Docker and who is running bare-metal?
• Also Can I ask what happens if you follow the following instructions from the official installation instructions?

10. Adjust the directory in the following command to reflect the selected '$ConvertLoc' then run 'sudo chmod -R 0755 /Path/To/ConvertLoc'
11. Adjust the directory in the following command to reflect the selected '$ConvertLoc' then run 'sudo chown -R www-data /Path/To/ConvertLoc'
12. Adjust the directory in the following command to reflect the selected '$ConvertLoc' then run 'sudo chgrp -R www-data /Path/To/ConvertLoc'