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Cannot insert/edit blocks since upgrade to 25.0

Open Arrappathor opened this issue 1 year ago • 13 comments

Expected behavior

Editing + inserting blocks is possible.

Actual behavior

Nothing happens after choosing a block-type, nothing is saved. Uploads and classic editor work.

Steps to reproduce the behavior

Upgrade Wordpress Mobile/Android to Version 25.0 (and also for testing 25.1 rc2) and edit/write a blog-post.

Tested on Moto G7 Power, LineageOS21/Android14 / WordpressAndroid 25.0 and Samsung SM-T500 Android13 / WordpressApp 25.1rc2

Arrappathor avatar Jun 19 '24 04:06 Arrappathor

Thanks for reporting! 👍

dangermattic avatar Jun 19 '24 04:06 dangermattic

Hey there @Arrappathor 👋 Thank you for reporting this issue and providing additional information. Could you please share a video attempting to reproduce the bug? That would help us identify the problem better.

Thanks!

geriux avatar Jun 21 '24 14:06 geriux

Nothing happens on the screen: new blocks are not inserted and cannot be edited. I can only fill out the title. An empty draft cannot be saved.

Arrappathor avatar Jun 21 '24 15:06 Arrappathor

Hey there @Arrappathor 👋 we are already working on a fix to address this issue, we will let you know once it is shipped.

geriux avatar Jun 24 '24 17:06 geriux

Fixed in https://github.com/wordpress-mobile/WordPress-Android/pull/21016 this will ship in 25.1

geriux avatar Jun 25 '24 07:06 geriux

I'm very sorry, but 25.1RC4 and #21016 don't solve the/my problem. Maybe I have to add: i'm selfhosting my site without jetpack, but with gutenberg. Thanks for your efforts!

Arrappathor avatar Jun 25 '24 07:06 Arrappathor

@Arrappathor We are sorry you are still having issues, could you please try uninstalling the app and installing RC4 again? I know it's not ideal but it would help us understand the issue better, before uninstalling please make sure you don't have any local drafts that have not been saved so you don't lose any data. Thanks!

geriux avatar Jun 25 '24 07:06 geriux

Uninstalling and re-installing RC4 didn't make it: still can't insert and edit blocks. Sorry... Thanks for caring!

Arrappathor avatar Jun 25 '24 08:06 Arrappathor

Thanks for trying that, to double-check you're on the right version, if you have time you could please open the app and tap on the "Me" section and then "About WordPress" and confirm you have the following version:

geriux avatar Jun 25 '24 09:06 geriux

Here you are:

SmartSelect_20240625-113727_WordPress_113756

Arrappathor avatar Jun 25 '24 09:06 Arrappathor

Hey @Arrappathor 👋

We are still investigating different scenarios that could affect this issue. Would you mind trying something else if you have some time?

Could you create a new post without an internet connection, e.g., by turning on Airplane mode and then opening the editor, and see if you are able to add content?

Additionally, could you tell us which version of WordPress you are using?

Thanks!

geriux avatar Jun 26 '24 10:06 geriux

WP 6.5.5 (upgraded yesterday)

And you guessed right: it works offline, the draft also has been uploaded later.

SmartSelect_20240626-122811_WordPress_122822

Arrappathor avatar Jun 26 '24 10:06 Arrappathor

Thank you for the information! We appreciate your patience and help as we work on it.

geriux avatar Jun 26 '24 10:06 geriux

Hey there @Arrappathor 👋 we have released a new beta version of the app 25.2-rc-2 that should hopefully address this issue.

geriux avatar Jul 29 '24 07:07 geriux

It does! Thank you very much!

Arrappathor avatar Jul 29 '24 08:07 Arrappathor

That's great! Thank you for collaborating with us on getting this resolved, this version will be out in the Play Store in the upcoming weeks. 🚀

geriux avatar Jul 29 '24 09:07 geriux