ApplicationNotResponding: Application Not Responding for at least 5000 ms.

[AliSoftware]

Sentry Url: https://sentry.io/share/issue/37b2a625b35540a68dca2ba1c958a6ed/ User Count: 807 Count: 18282 First Release: [email protected]+876 First Seen: 2020-06-12T02:57:56.362000Z Last Seen: 2021-10-12T11:03:22Z 24 Hours: 10 30 Days: 496

ApplicationNotResponding: Application Not Responding for at least 5000 ms.
     at org.wordpress.android.support.ZendeskHelper.setupZendesk(ZendeskHelper.kt:106)
     at org.wordpress.android.support.ZendeskHelper.setupZendesk$default(ZendeskHelper.kt:98)
     at org.wordpress.android.support.ZendeskHelper.setupZendesk(ZendeskHelper.kt:null)
     at org.wordpress.android.WordPress.onCreate(WordPress.java:306)
...
(24 additional frame(s) were not displayed)

[AliSoftware]

Quite an old one (release 15.0+) and steady for a while so doesn't seem urgent; but since it happens on launch, and also around Zendesk (aka help/support), I figured it would still be nice to take a look at it at some point.

[dcalhoun]

I am unable to reproduce this issue, but it appears related to start up and the Zendesk SDK integration. All the event breadcrumbs appear to be the same — onCreate and then initialization of Zendesk followed by the error. Zendesk could be a red herring, but it is a least a starting place.

Hey @ashiagr. 👋🏻 I noticed that you have worked in this area of the code recently, so I figured I would assign you. Given the age of the error and low user count, I am classifying this as [Pri] Low. Please let me know you disagree with that assessment or believe there may be a better person to have investigate this. Thanks! 🙇🏻

[sentry[bot]]

Sentry Issue: WORDPRESS-ANDROID-22AT