webcompat
www.aveeno.com - Firefox is unsupported browser
URL: https://www.aveeno.com/products/calm-restore-oat-gel-moisturizer-for-sensitive-skin
Browser / Version: Firefox Mobile 100.0 Operating System: Android 12 Tested Another Browser: No
Problem type: Something else Description: this website says Firefox isn't compatible with them Steps to Reproduce: This website gives you a notice saying that this web browser isn't compatible with their site. It says to switch to Chrome or Safari
View the screenshot
Browser Configuration
- gfx.webrender.all: false
- gfx.webrender.blob-images: true
- gfx.webrender.enabled: false
- image.mem.shared: true
- buildID: 20220421201645
- channel: beta
- hasTouchScreen: true
- mixed active content blocked: false
- mixed passive content blocked: false
- tracking content blocked: false
From webcompat.com with ❤️
Thanks for the report, I was able to reproduce the issue.
Note: The issue is not reproducible on Chrome.
Tested with: Browser / Version: Firefox Nightly 101.0a1 (🦎 101.0a1-20220430091922), Firefox Release 99.2.0 (🦎 99.0.1-20220411174855), Firefox Beta 100.0.0-beta.7 (🦎 100.0-20220421201645) Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)
Moving to Needsdiagnosis for further investigation.
[qa_18/2022]
The site seems to be only supporting Chrome on Android.
var browserAndroidRejected = bowser.android && !bowser.chrome; from:
var browserFirefoxMacRejected = (ua.match(/firefox/gi) !== null) && !!osMacRejected;
var browserAndroidRejected = bowser.android && !bowser.chrome;
var iosVersionRejected = bowser.ios && bowser.version < 5 || bowser.safari && bowser.ios && bowser.version < 5;
var windowsPhoneRejected = bowser.windowsphone && bowser.version <= 7.5;
var mobileRejected = browserAndroidRejected || iosVersionRejected || windowsPhoneRejected;
if (browserChromeMacRejected || browserFirefoxMacRejected || browserSafariRejected) {
setupBanner();
}
if (browserOtherRejected) {
setupBanner();
}
else if (windowsVersionRejected) {
setupBanner();
}
else if (mobileRejected) {
setupBanner();
}
We can contact them to see if this can be changed.
