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Slack Apps Respond with STATUS_ACCESS_VIOLATION

Open moorecp opened this issue 2 years ago • 17 comments

  • Wavebox: 10.119.8.2 stable
  • Install Method: installer
  • Wire Config: 1.2.17
  • Chromium: 119.0.6045.124
  • OS: win32/undefined

Bug/Feature description

After updating my Windows 11 install to 10.119.8.2, all 3 of my Slack groups give me a Chromium error page.

image

If I inspect the network traffic, I see a GET request to https://app.slack.com/client/<server>/<channel> that returns a 200, but then Chromium throws that STATUS_ACCESS_VIOLATION error. I've tried clearing the cookie containers which allows me to log back into the Slack workspaces, but leads to the same error. Visiting the workspaces via the Slack mobile app and Firefox both work as expected.

moorecp avatar Nov 14 '23 05:11 moorecp

Hi, thanks for reporting. Would you be able to reach out to [email protected]? We can generate some diagnostics and see if we can get to the bottom of this. Thanks!

Thomas101 avatar Nov 14 '23 09:11 Thomas101

I am also encountering this. Seems isolated to Slack at this point.

postwait avatar Nov 14 '23 14:11 postwait

Thanks @postwait. We haven't been able to reproduce it here yet, could you message [email protected]? Hopefully we can figure out what's causing this

Thomas101 avatar Nov 14 '23 15:11 Thomas101

Been getting this as well on Edge and Chrome (both Chromium browsers).

mmoore-3lc avatar Nov 14 '23 22:11 mmoore-3lc

fwiw, I'm also getting this error for my workplace's slack when trying to access it on Chrome or Edge. (I'm not a wavebox user. This issue popped up in my google search when I was googling that error.)

bikram-agarwal avatar Nov 14 '23 23:11 bikram-agarwal

@mmoore-3lc @bagarwa thanks so much for commenting in! Do you know which version of Chrome & Edge you're using? Also are you able to give a list of extensions that you have installed? Thanks!

Thomas101 avatar Nov 15 '23 08:11 Thomas101

@Thomas101

Chrome: 119.0.6045.124 Extensions: Lastpass 4.123.0, Raindrop.io, DarkReader, 1Password, Adblock, Fakespot, Loom, Node debugger, TamperMonkey, Always Clear Downloader, History Trends, History Trends Unlimited, Trello Cards Optimizer, Unhook - Remove YouTube Recommended Videos, Zendesk Quicktab

...now, excuse me while I remove some of these....

mmoore-3lc avatar Nov 15 '23 09:11 mmoore-3lc

It might also be worth updating Chrome, 119.0.6045.159/160 shipped last night. This version of Chromium is running through our build system for Wavebox at the moment so can't confirm if it fixes the problem.

Thomas101 avatar Nov 15 '23 09:11 Thomas101

Thanks for the heads up. Updated, same issue, hope that helps

mmoore-3lc avatar Nov 15 '23 09:11 mmoore-3lc

Getting this on Chrome 119.0.6045.124 & 119.0.6045.160

DeeJ avatar Nov 15 '23 10:11 DeeJ

Currently a problem on edge as well

habinpark avatar Nov 15 '23 20:11 habinpark

Slack is now back to working on my Windows 11 Chrome Version 120.0.6099.28 (Official Build) beta (64-bit).

bikram-agarwal avatar Nov 16 '23 02:11 bikram-agarwal

EDIT: I take it back. It works sort of sometimes, then stops working with the same error.

Original Message: Slack is now working again in my same Wavebox build on Windows 11. Must have been Slack's problem to fix as opposed to Chromium.

  • Wavebox: 10.119.8.2 stable
  • Install Method: installer
  • Wire Config: 1.2.17
  • Chromium: 119.0.6045.124
  • OS: win32/undefined

moorecp avatar Nov 17 '23 03:11 moorecp

Thanks @moorecp, from what we've seen users who are affected see the same issue across Chromium browsers on the same machine. We're working to move Wavebox across to Chromium 120.0.6099.28 as other people have reported this seems to resolve the issue. All being well it should hit our beta channel early next week 👍

Thomas101 avatar Nov 17 '23 10:11 Thomas101

Hi, we've just pushed Wavebox 10.120.3 to the Wavebox beta channel, this is updated to Chromium 120.0.6099.28 so hopefully will fix the issue. If it does/doesn't, it would be great to know!

Thomas101 avatar Nov 20 '23 10:11 Thomas101

Hi, we've just pushed Wavebox 10.120.3 to the Wavebox beta channel, this is updated to Chromium 120.0.6099.28 so hopefully will fix the issue. If it does/doesn't, it would be great to know!

All of my Slack workspaces work correctly on the new Beta release. :shipit:

Thanks!

  • Wavebox: 10.120.3.3 beta
  • Install Method: installer
  • Wire Config: 1.2.17
  • Chromium: 120.0.6099.28
  • OS: win32/undefined

moorecp avatar Nov 20 '23 19:11 moorecp

Yay! Thanks for letting me know.

For anyone who doesn't want to use the beta, we're expecting it to move across to the stable channel sometime during the week of the 4th of December 👍

Thomas101 avatar Nov 21 '23 09:11 Thomas101