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No destination folders shown in settings.

Open boscharun opened this issue 6 years ago • 14 comments

When trying to add a copy rule, clicking the destination folder doesn't show any folders. Using thunderbird 60.7.1. Please help. image

boscharun avatar Jun 19 '19 23:06 boscharun

I am experiencing the very same problem. Not sure when it started, it seems to be related to a Thunderbird upgrade. I recently found out my mails have not been archived anymore. By checking the Awesome Auto Archive options I found out the destination folders are not displayed anymore!

However, checking the extensions.awsome_auto_archive.rules in TB's Config Editor I do see the proper dest attributes there. Nevertheless, as said before neither the Awesome Auto Archive config editor displays these nor does the archiving work!

I am currently using TB 60.7.2. Using Awesome Auto Archive 0.9beta from GitHub instead of the offcial 0.8 did not help.

chrober avatar Jul 07 '19 13:07 chrober

I have the same issue - TB 60.7.2 as well

dmshimself avatar Jul 08 '19 20:07 dmshimself

Same here on Linux using TB 60.8.0

elhennig avatar Aug 01 '19 07:08 elhennig

Hi,

Same issue with Awesome Auto Archive (AAA) 0.8 with ThunderBird (TB) on Windows 10, currently 60.8.0 32bits (with auto update set).

My ISP was sending me "quota warning" alerts, so I was puzzled and checked TB contents and AAA settings and behaviour.

  • TB: Messages older than set delay are not archived any more. According to settings and dates of oldest messages not archived, AAA is broken since about October 12, 2018? (which can match update from TB 60.0 to 60.2.1 on October 2, 2018, with some fixes and new features related to calendar)
  • AAA: When checking "General settings" in options, "destination folder" fields are blank (not even an empty drop-down list, just white background). I delete every rule, and create a new one: "destination folder" appears as an empty drop-down list. I click [OK], then come back to settings: now "destination folder" is a drop-down list with each and every mail accounts or folders selectable -> I select one, then click on [Apply] below, then on [Run] above -> messages appear very quickly in the status bar, then eventually "Nothing done"! I click [OK], then come back to settings: "destination folder" fields are just white background

In the "Advanced settings" tabs of AAA options, I click on "Show verbose information in error console" checkbox, but I haven't seen any error in the TB console. Everything seems to go smoothly, it just does nothing. Just one weird thing: why is it necessary to check connections with mail servers before proceeding? What if the user does NOT want to fetch recent messages from server before archiving? Some log lines are:

[...] 2019-08-02 18:51:45.363 this.rules: Array / 0 (object) [object Object] | + enable (boolean) true | + action (string)'archive' | + src (string)'mailbox://[email protected]' | + dest (string)'mailbox://nobody@Local%20Folders/___Archives/my.account%40pop.isp.tld' | + from (undefined) undefined | + recipient (undefined) undefined | + subject (undefined) undefined | + tags (undefined) undefined | + age (number) 180 | * 2019-08-02 18:51:45.409 Running rule archive mailbox://[email protected] with filter { age => 180 } 2019-08-02 18:51:45.414 needCheck mail server: [email protected] 2019-08-02 18:51:45.414 downloading emails for server [email protected] 2019-08-02 18:51:45.415 Checking if server server11 on line using pop3://my%[email protected]:995/ 2019-08-02 18:51:45.615 OnStopRunningUrl: server server11 2019-08-02 18:51:45.616 pop3://my%[email protected]:995 OK 2019-08-02 18:51:45.616 All servers checking done, has bad server? : false 2019-08-02 18:51:45.616 No need to updateFolder mailbox://[email protected] 2019-08-02 18:51:45.616 All FolderLoaded 2019-08-02 18:51:45.631 Searching mailbox://[email protected] with 2019-08-02 18:51:45.632 Total 0 messages hit [...] 2019-08-02 18:51:45.636 skipReason: [object Object] / duplicate (number) 0 |+ exceed (number) 0 |+ cantDelete (number) 0 |+ deleted (number) 0 |+ srcLocked (number) 0 |+ destLocked (number) 0 |+ flaged (number) 0 |+ unread (number) 0 |+ tags (number) 0 |+ cantArchive (number) 0 |+ offline (number) 0 2019-08-02 18:51:45.636 autoArchiveService closeAllFoldersDB 2019-08-02 18:51:45.636 close msgDatabase for mailbox://[email protected] 2019-08-02 18:51:45.636 Proposed to change 0 messages, 0 bytes 2019-08-02 18:51:45.637 auto archive done for all rules, set next 2019-08-02 18:51:45.637 Archie: Nothing done 2019-08-02 18:51:45.639 Will wakeup @ 02/08/2019 19:51:45

If AAA is not fixed quickly on this, it is useless, and I will remove it. Too bad.

SeagramFR avatar Aug 02 '19 17:08 SeagramFR

If AAA is not fixed quickly on this, it is useless, and I will remove it. Too bad.

I hope it will get fixed (soon)! I am not aware of any alternative which could replace AAA for my needs.

chrober avatar Aug 02 '19 17:08 chrober

Hi, @chrober

I am afraid I don't know of any alternative either. Back to manual archiving? :-(

SeagramFR avatar Aug 03 '19 08:08 SeagramFR

Back to manual archiving? :-(

I am already back here, manual archiving is what I currently do. But it is no fun at all, it is a totally stupid task. It would be awesome if my computer would automatically maintain my e-Mail archive. Actually, that is what I have my computer for -- relieving me from stupid tasks.

chrober avatar Aug 03 '19 17:08 chrober

Hi, @chrober

I totally agree with you, that's what a computer is made for: perform stupid and tedious tasks ... once human has properly specified what is expected, which is often the longest part of it ;-)

First thing first, I may spend some time looking at the logs and the code and understand what goes wrong and what is to be fixed?

More on this later,

SeagramFR avatar Aug 11 '19 17:08 SeagramFR

The quick workaround (if its not already noted, did not see it) is to apply the change, close the window and re-open the archiver window. You can then select the folder - nuisance? perhaps, but the add-on is too useful to not use the workaround.

quenton89 avatar Aug 31 '19 15:08 quenton89

I cannot get that to work - the windows opens up a second time with the entry for the destination folder still disabled. Was there a particular sequence you used to get this to work?

dmshimself avatar Sep 01 '19 03:09 dmshimself

The quick workaround (if its not already noted, did not see it) is to apply the change, close the window and re-open the archiver window. You can then select the folder - nuisance? perhaps, but the add-on is too useful to not use the workaround.

This workaround does not work for me. What changes do you make before you press the "Apply" button? How do you close the window? With what TB version and under which OS is this supposed to work?

chrober avatar Sep 01 '19 08:09 chrober

Sorry - I had hoped it would work for everyone, I have been using it for months now.

Just to be sure, the steps I go through to add a new item are ...

  • open the Archiver window
  • add new item, set it to MOVE
  • select the from folder
  • set other options that I want, then hit OK which saves the new item and closes the window
  • open the Archiver window again, now I can select the target folder.

quenton89 avatar Sep 01 '19 12:09 quenton89

For me on TB 60.8.0 I can follow your method as long as long as Move is selected, but when I bring the windw back and change Move to Archive, the ability to select a destination folder is removed

dmshimself avatar Sep 01 '19 19:09 dmshimself

I have the same problem. TB 60.9.0 (64-bit) on MAC. Destination folder is empty, so I can't select the destination folder.... does anyone solve it?

https://ibb.co/b5L6L2R

michaelminarcz avatar Sep 23 '19 11:09 michaelminarcz