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VMWare Esxi 6.5.0 and Ubuntu 24.04 web console Black screen

Open LukeG25 opened this issue 1 year ago • 3 comments

Describe the bug

We have 2 Ubuntu 24.04.1 LTS VMs running on VMware ESXi 6.5.0. If VMs are not used for a while and try to access the Web Console, it just shows a black screen as shown below:

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Some users in the link: https://github.com/vmware/open-vm-tools/issues/725 1 have mentioned that using WaylandEnable=false /etc/gdm3/custom.conf solves the issue. However, once I do this change and restart the GSM service I am never able to access GUI login screen as I am presented with a black screen as shown below:

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I have also tried to use lightDM as well but upon logging in system logs me out. As a temporary solution I have set the Power Saving to never turn off. With this setting issue does not occur however having a proper fix would be greatly appreciated

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Reproduction steps

  1. Leave Ubuntu 24.04 VM running on VMWare Esxi 6.5.0 and Web console will be inaccessible

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Expected behavior

Web Console becomes inaccessible

Additional context

No response

LukeG25 avatar Jan 20 '25 14:01 LukeG25

I understand this it because of the privilege permissions or other stuff like this Can anyone hear me out ?

muhammadyasir-dev avatar Feb 22 '25 11:02 muhammadyasir-dev

I understand this it because of the privilege permissions or other stuff like this Can anyone hear me out ?

Issue seems to be related to screen locking of VM. As issue does not occur if the VM is not locked.

LukeG25 avatar Feb 24 '25 07:02 LukeG25

i wana solve this issue . should i raise pull request

muhammadyasir-dev avatar Feb 26 '25 03:02 muhammadyasir-dev