my team and I have difficult connecting to the Mixer add on

[Fortressoff]

My team and I have difficulty connecting to the same host network. We switched IP addresses between members thinking it was an internet connection issue, but in the end we all kept receiving the same error message:

mixer.connect error : TimeoutError(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond', None, 10060, None)