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Blank Window

Open attilatob opened this issue 2 years ago • 18 comments

I was using Standard Notes for month without any issue, I have a Productivity Plan but today it is showing only a blank window, the menu system is working, but nothing else, no log in request, no notes either, even after uninstalling and reinstalling it

attilatob avatar Nov 22 '23 16:11 attilatob

Same here

widavies avatar Nov 22 '23 16:11 widavies

After latest update, window goes white:

image

widavies avatar Nov 22 '23 16:11 widavies

Glad, I'm not alone ... :-(

attilatob avatar Nov 22 '23 16:11 attilatob

For me, installing this version: https://github.com/standardnotes/app/releases/tag/%40standardnotes%2Fdesktop%403.181.29 works, 3.181.30 and 3.181.31 both don't work

widavies avatar Nov 22 '23 16:11 widavies

works for me too ... thank!

attilatob avatar Nov 22 '23 16:11 attilatob

Newbie here, not capable of coding, nor willing to. Program was working earlier this morning, then the window went blank.

I had upgraded to 3.181.31 a couple of days ago and all was well, then this.

How do I do as widavies has suggested above, and downgrade to version 3.181.29? Step-by-simple-step instructions would be much appreciated. Thanks in advance!

rddphoto avatar Nov 22 '23 19:11 rddphoto

Same here. I was using 3.181.25 and upgrading to 3.181.31 did not help. Neither did reloading or clearing cache and reloading. Console says:

image

Error: EncryptedPayload constructor versionResult is failed at new s (app.js:2:1301183) at app.js:2:1737479 at Array.map () at f. (app.js:2:1737471) at Generator.next () at s (app.js:2:1734628)

I am using standard-notes-3.181.31-linux-x86_64.AppImage.

kleters avatar Nov 22 '23 20:11 kleters

Same here

image

ilyak83 avatar Nov 22 '23 20:11 ilyak83

For me, installing this version: https://github.com/standardnotes/app/releases/tag/%40standardnotes%2Fdesktop%403.181.29 works, 3.181.30 and 3.181.31 both don't work

rddphoto avatar Nov 22 '23 20:11 rddphoto

How do you dowgrade an installed version from .31 to .29? Sorry, I'm a newbie with no desire to deal with coding... :-P

rddphoto avatar Nov 22 '23 20:11 rddphoto

For me, installing this version: https://github.com/standardnotes/app/releases/tag/%40standardnotes%2Fdesktop%403.181.29 works, 3.181.30 and 3.181.31 both don't work

How do you dowgrade an installed version from .31 to .29? Sorry, I'm a newbie with no desire to deal with coding... :-P

rddphoto avatar Nov 22 '23 20:11 rddphoto

Same issue happened to me after upgrading to standard-notes-3.181.31-win-x64.exe on Windows 10 x64.

No issues using the web app.

Edit 2023-11-23: Per @VFlame44 standard-notes-3.181.32-win-x64.exe fixes the white screen issue for me as well.

2023-11-22_blank_window_console_errors

rouspreda avatar Nov 22 '23 23:11 rouspreda

+1 For this issue

For me, installing this version: https://github.com/standardnotes/app/releases/tag/%40standardnotes%2Fdesktop%403.181.29 works, 3.181.30 and 3.181.31 both don't work

How do you dowgrade an installed version from .31 to .29? Sorry, I'm a newbie with no desire to deal with coding... :-P

If you go to that page and scroll down, you want to select one of the .exe files from the list based on your OS. So in my case I chose "standard-notes-3.181.29-win-x64.exe" and clicked on it which started a download. Then I ran the exe which removed the current version of Standard Notes and installed 3.181.29.

Also you should go into the top left menu, hover over "Updates" and then disable automatic updates (at least until this is fixed!)

cam-coding avatar Nov 23 '23 00:11 cam-coding

+1 For this issue

For me, installing this version: https://github.com/standardnotes/app/releases/tag/%40standardnotes%2Fdesktop%403.181.29 works, 3.181.30 and 3.181.31 both don't work

How do you dowgrade an installed version from .31 to .29? Sorry, I'm a newbie with no desire to deal with coding... :-P

If you go to that page and scroll down, you want to select one of the .exe files from the list based on your OS. So in my case I chose "standard-notes-3.181.29-win-x64.exe" and clicked on it which started a download. Then I ran the exe which removed the current version of Standard Notes and installed 3.181.29.

Also you should go into the top left menu, hover over "Updates" and then disable automatic updates (at least until this is fixed!)

Thanks for the tip! However, you said that running the exe "removes the current version..." Will doing so preserve my data? I certainly hope so!!! :-O :-O :-O

rddphoto avatar Nov 23 '23 01:11 rddphoto

Blank window in standard-notes-3.181.31-linux-x86_64.AppImage could be fixed by just deleting all the files you can find under Help > Open Data Directory [eventually you need to follow the complete uninstall instructions]

After that standard notes was working again.

I also tested with 3.181.29. Guess that fixes it for all versions.

kleters avatar Nov 23 '23 11:11 kleters

Same happened for me on Windows. But I just downloaded 3.181.32 (and all is good)!

2023-11-23_153503

VFlame44 avatar Nov 23 '23 20:11 VFlame44

This happened to me, I uninstalled and re-installed the latest version, and it got fixed,

UNTIL it happened again. I believe I played a game before opening the app, and set the resolution to half of my display resolution, not sure if that would reproduce it again.

theInfiTualEr avatar Nov 24 '23 14:11 theInfiTualEr

I just got this blank window on linux (nixos) as well, using version 3.181.23 in nixpkgs.

edit: there's an issue on nixpkgs as well https://github.com/NixOS/nixpkgs/issues/278191

emptyflask avatar Apr 12 '24 03:04 emptyflask