Hi

Getting a 403 forbidden error even though my password is correct (tested on Panasonic comfort cloud app)

Anybody has the same issue? It was working fine before.

Logger: homeassistant.components.websocket_api.http.connection
Source: custom_components/panasonic_cc/panasonic.py:23
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 9:22:12 PM (10 occurrences)
Last logged: 9:38:07 PM

[140446803720848] Invalid response, status code: 403 - Data: <html> <head><title>403 Forbidden</title></head> <body> <center><h1>403 Forbidden</h1></center> </body> </html>
[140446797973632] Invalid response, status code: 403 - Data: <html> <head><title>403 Forbidden</title></head> <body> <center><h1>403 Forbidden</h1></center> </body> </html>
Traceback (most recent call last):
  File "/config/custom_components/panasonic_cc/panasonic.py", line 21, in wrapper_call
    func(*args, **kwargs)
  File "/config/custom_components/panasonic_cc/panasonic.py", line 346, in set_device
    self._api.set_device(
  File "/usr/local/lib/python3.9/site-packages/pcomfortcloud/session.py", line 389, in set_device
    raise ResponseError(response.status_code, response.text)
pcomfortcloud.session.ResponseError: Invalid response, status code: 403 - Data: <html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
</body>
</html>


During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 189, in handle_call_service
    await hass.services.async_call(
  File "/usr/src/homeassistant/homeassistant/core.py", line 1627, in async_call
    task.result()
  File "/usr/src/homeassistant/homeassistant/core.py", line 1664, in _execute_service
    await cast(Callable[[ServiceCall], Awaitable[None]], handler.job.target)(
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 204, in handle_service
    await service.entity_service_call(
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 677, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 964, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 714, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/climate/__init__.py", line 588, in async_service_temperature_set
    await entity.async_set_temperature(**kwargs)
  File "/config/custom_components/panasonic_cc/climate.py", line 106, in async_set_temperature
    await self._api.set_temperature(**kwargs)
  File "/config/custom_components/panasonic_cc/panasonic.py", line 266, in set_temperature
    await self.hass.async_add_executor_job(
  File "/usr/local/lib/python3.9/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/config/custom_components/panasonic_cc/panasonic.py", line 23, in wrapper_call
    args[0]._api.login()
  File "/usr/local/lib/python3.9/site-packages/pcomfortcloud/session.py", line 99, in login
    self._create_token()
  File "/usr/local/lib/python3.9/site-packages/pcomfortcloud/session.py", line 132, in _create_token
    raise ResponseError(response.status_code, response.text)
pcomfortcloud.session.ResponseError: Invalid response, status code: 403 - Data: <html>
<head><title>403 Forbidden</title></head>
<body>
<center><h1>403 Forbidden</h1></center>
</body>
</html>

Jul 13 '22 11:07 baty0man

I have exactly the same issue since this week.. Really frustrating that in this hot weather I can't control my AC using Home Assistant.

It appears to be the same issue as raised here last year: https://github.com/sockless-coding/panasonic_cc/issues/35

Jul 13 '22 11:07 masminl

Same here, it started a few days ago and has been on and off. The CC app has also been very slow to not responding at all, so this seems to be Panasonic's problem.

Jul 13 '22 11:07 kongjudas

@kongjudas I do think something at the back end changed, and we also need to change something. Otherwise, we would get some connection sometimes. :(

Jul 13 '22 12:07 Th0masDB

I have exactly the same issue since this week.. Really frustrating that in this hot weather I can't control my AC using Home Assistant.

I have the opposite problem, it's freezing here and I have to go find the remote

Jul 13 '22 12:07 freman

I have the same/similar issue started yesterday evening. Yesterday evening also Panasonc app was not working but now it works.

Logger: homeassistant.config_entries Source: custom_components/panasonic_cc/init.py:79 Integration: Panasonic Comfort Cloud (documentation) First occurred: 13:24:55 (1 occurrences) Last logged: 13:24:55

Error setting up entry for panasonic_cc Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/config_entries.py", line 353, in async_setup result = await component.async_setup_entry(hass, self) File "/config/custom_components/panasonic_cc/init.py", line 79, in async_setup_entry devices = await hass.async_add_executor_job(api.get_devices) File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run result = self.fn(*self.args, **self.kwargs) File "/usr/local/lib/python3.10/site-packages/pcomfortcloud/session.py", line 172, in get_devices self.login() File "/usr/local/lib/python3.10/site-packages/pcomfortcloud/session.py", line 99, in login self._create_token() File "/usr/local/lib/python3.10/site-packages/pcomfortcloud/session.py", line 132, in _create_token raise ResponseError(response.status_code, response.text) pcomfortcloud.session.ResponseError: Invalid response, status code: 403 - Data:

403 Forbidden

Jul 13 '22 12:07 zobde74

Has been a bit iffy for a few days and then stopped completely this morning, deleted the integration and now it wont let me add it back in, just get this error so think Panasonic have changed something at there end.

PCC .

Jul 13 '22 12:07 djbuzz07

I think it has to do with this: https://github.com/lostfields/python-panasonic-comfort-cloud/issues/62#issuecomment-1183102263

Jul 13 '22 12:07 Th0masDB

I'm probably going to give up and go the esp32 route... tho while I'm waiting maybe try some mitm... I have such a love hate relationship with tls right now.

I just checked my pcomfortcloud already has that version.

Jul 13 '22 12:07 freman

Integration with the Tibber app also fails at login. The API seems to be broken for all.

Jul 13 '22 12:07 kongjudas

I think it has to do with this: lostfields/python-panasonic-comfort-cloud#62 (comment)

Found the solution! You can fixit for yourselfs by editing manifest.json and replacing the requirements with "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]

I made a pull request (https://github.com/lostfields/python-panasonic-comfort-cloud/pull/63), so you also can wait until it is approved.

Jul 13 '22 12:07 Th0masDB

That worked for me, strange cos the pconmfortcloud I found had the right version in it, maybe there's another copy of the module somewhere.

Jul 13 '22 13:07 freman

That worked for me, strange cos the pconmfortcloud I found had the right version in it, maybe there's another copy of the module somewhere.

I changed a file but I didn't change the version number because nothing big changed. (The version on my fork.)

Jul 13 '22 13:07 Th0masDB

unfortunatelly this modification is not solved the problem for me. still 403.

Jul 13 '22 13:07 kloodhu

unfortunatelly this modification is not solved the problem for me. still 403.

Did you restart home assistant?

Jul 13 '22 13:07 Th0masDB

"requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]

I did restart ha , but still 403

Jul 13 '22 13:07 krism23

unfortunatelly this modification is not solved the problem for me. still 403.

Did you restart home assistant?

No 403, but now the log indicates a such:

Manifest reads:

Jul 13 '22 13:07 buhito81

unfortunatelly this modification is not solved the problem for me. still 403.

Did you restart home assistant?

No 403, but now the log indicates a such:

Manifest reads:

replace "requirements":["pcomfortcloud==0.0.2"] by "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]. And maybe the version 1.0.30 to 1.15.0 Then restart ha It also works for me (thanks for the solution 👍 )

Jul 13 '22 13:07 lucastumia

"requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]

Ah, thanks. Stupid of me. After reboot similar error:

When changing version to 1.15.0:

Jul 13 '22 13:07 buhito81

I have also done the "requirements" and "version" change and still have the "403 Forbidden" error.

Jul 13 '22 14:07 Iceledo

{
    "domain": "panasonic_cc",
    "name": "Panasonic Comfort Cloud",
    "version": "1.0.30",
    "config_flow": true,
    "documentation": "https://github.com/sockless-coding/panasonic_cc/",
    "dependencies": [],
    "codeowners": ["sockless-coding"],
    "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]
  }

So, this is what your manifest.json looks like? (@Iceledo @buhito81 )

Jul 13 '22 14:07 Th0masDB

{
    "domain": "panasonic_cc",
    "name": "Panasonic Comfort Cloud",
    "version": "1.0.30",
    "config_flow": true,
    "documentation": "https://github.com/sockless-coding/panasonic_cc/",
    "dependencies": [],
    "codeowners": ["sockless-coding"],
    "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]
  }

So, this is what your manifest.json looks like? (@Iceledo @buhito81 )

Still 403, mine manifest is: { "domain": "panasonic_cc", "name": "Panasonic Comfort Cloud", "version": "1.0.31", "config_flow": true, "documentation": "https://github.com/sockless-coding/panasonic_cc/", "dependencies": [], "codeowners": ["sockless-coding"], "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"] }

Jul 13 '22 14:07 krism23

{
    "domain": "panasonic_cc",
    "name": "Panasonic Comfort Cloud",
    "version": "1.15",
    "config_flow": true,
    "documentation": "https://github.com/sockless-coding/panasonic_cc/",
    "dependencies": [],
    "codeowners": ["sockless-coding"],
    "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"]
  }

Jul 13 '22 14:07 buhito81

Yea, exactly like that

Jul 13 '22 14:07 Iceledo

could you try with "version": "1.15.0", ?

Here is my settings : { "domain": "panasonic_cc", "name": "Panasonic Comfort Cloud", "version": "1.15.0", "config_flow": true, "documentation": "https://github.com/sockless-coding/panasonic_cc/", "dependencies": [], "codeowners": ["sockless-coding"], "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"] }

Jul 13 '22 14:07 lucastumia

Mmm... Strange. Do you (for the people that is doesn't work for) have any files in deps folder? Also what version of HA do you use? Docker container?

Jul 13 '22 14:07 Th0masDB

Mmm... Strange. Do you (for the people that is doesn't work for) have any files in deps folder? Also what version of HA do you use? Docker container?

?Deps folder?

Jul 13 '22 14:07 buhito81

Mmm... Strange. Do you (for the people that is doesn't work for) have any files in deps folder? Also what version of HA do you use? Docker container?

core-2022.7.3 also, where to find deps folder? Running VM

Jul 13 '22 14:07 krism23

Mmm... Strange. Do you (for the people that is doesn't work for) have any files in deps folder? Also what version of HA do you use? Docker container?

?Deps folder?

I see... You use the Supervisor version and I don't. I will look into that! In the home folder of HA there is a deps folder... afbeelding

This is how it looks for me

Jul 13 '22 14:07 Th0masDB

could you try with "version": "1.15.0", ?

Here is my settings : { "domain": "panasonic_cc", "name": "Panasonic Comfort Cloud", "version": "1.15.0", "config_flow": true, "documentation": "https://github.com/sockless-coding/panasonic_cc/", "dependencies": [], "codeowners": ["sockless-coding"], "requirements": ["git+https://github.com/Th0masDB/python-panasonic-comfort-cloud@master#pcomfortcloud==0.0.2"] }

Similar:

Jul 13 '22 14:07 buhito81

@Th0masDB deps folder is empty for me

Jul 13 '22 14:07 krism23