Microphone is not working on Signal iOS 17.0.3 iPhone 13Pro

[shane25p]

Let's begin with a checklist: Replace the empty checkboxes [ ] below with checked ones [x] accordingly. -->

• [x] I have searched open and closed issues for duplicates
• [x] I am submitting a bug report for existing functionality that does not work as intended
• [x] This isn't a feature request or a discussion topic

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Bug description

Unable to send voice message, always at 0.00 and the person I am calling is not hearing me. Seems like an issue with microphone access or drivers. ***Microphone permission is already allowed on iPhone

Tried to reinstall the App, cleared the app data, but the issue remains.

I've checked this with my friends iPhone 14 pro ma (same iOS and Same Signal Version, no issues), this seems to only affect iPhone 13 pro

Steps to reproduce

• Call a person using signal in iPhone 13 pro, the other person will not be able to hear you
• Same for voice message, it's always 0:00 seconds
• When you create a video status on Signal, no voice only video

Actual result: Describe here what happens after you run the steps above (i.e. the buggy behaviour)

Expected result: Describe here what should happen after you run the steps above (i.e. what would be the correct behaviour)

Device info

Device: iPhone 13Pro

iOS version: 17.0.3

Signal version: 6.45.0.11

Link to debug log

https://debuglogs.org/ios/6.45.0/79d9265a89fae81c9a9e236c509c9ef80ff9ebc7cb091839359af21c40c32788.zip

[Miguel-Signal]

Hi @shane25p,

We are aware of the problem and we are currently looking for a solution. Although our engineers are working on a fix, unfortunately I can't give a specific schedule for resolution. You might see a fix in the release notes for future versions of Signal.

In the meantime, can you tell me if your mic works during a call if you mute then unmute yourself?

[shane25p]

@Miguel-Signal , Thanks for the response. I've checked muting and unmuting during a call and it works :-)