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Android & Desktop version out of sync - checking for messages non-stop

Open jayrope opened this issue 1 year ago • 2 comments

Guidelines

  • [x] I have searched searched open and closed issues for duplicates
  • [x] I am submitting a bug report for existing functionality that does not work as intended
  • [x] This isn't a feature request or a discussion topic

Bug description

Since Friday the 14th my Android (6.0.1/Signal 7.33.2) ) client and my macos (13.7.2) desktop client are out of sync. This started shortly after an update of the desktop client (7.42.0). In particular i receive all new messages only on the desktop app.

Debug log is here: https://debuglogs.org/android/7.33.2/c9b558be8936e218ea037daa51be99697c9fb81e0599d26a70678b02fdf6e50e

I've unlinked and relinked my desktop app already, again i see newer messages since Friday only on my desktop app. Notable is, that deleting messages in phone also deletes them in desktop app - but not vice versa.

Thanks a lot in advance.

Screenshots

No response

Device

Samsung S5

Android version

Android 6.0.1

Signal version

7.33.2

Link to debug log

https://debuglogs.org/android/7.33.2/c9b558be8936e218ea037daa51be99697c9fb81e0599d26a70678b02fdf6e50e

jayrope avatar Feb 17 '25 19:02 jayrope

New: The newest update for desktop 7.43.0 did not solve the problem reported above.

jayrope avatar Feb 25 '25 20:02 jayrope

Situation is unchanged, lastest Signal versions on both Android and macos are installed. I can send a message from my phone, however will only get a reply on my mac. Also i can only receive read notifications on the computer. When a reply is sent i am not receiving it on my phone, again only on the computer.

New debug log: https://debuglogs.org/android/7.36.2/052e5539eaac938e996e9c7384b4acbb66eb34532da154be83d9284888f12d13

jayrope avatar Mar 17 '25 13:03 jayrope

Today the sync miraculously started working again. Android version 7.37.5 - Desktop version 7.48.0. This was accompanied by a notification on an account called "Note To Self" (verified, weirdly), which i had never noticed before, now appearing in my contact list. The notification reads "Chat session refreshed" and dates back to Feb 17th, when Android and Desktop version had already become unsynced (see above).
Marking this thread as solved now.

jayrope avatar Apr 02 '25 13:04 jayrope