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User unable to send DOGE on KK

Open MBMaria opened this issue 3 years ago • 1 comments

Overview

User is trying to send Doge in app.shapeshift.com and encountered error while doing so. Last doge transaction user had was last August 22. Already provided basic TS steps and nothing worked.

References and additional details

  1. Connect KeepKey to app.shapeshift.com
  2. Send DOGE

Discord conversation: https://discord.com/channels/554694662431178782/1024143911784038430

Have asked for console errors and will comment below when provided.

Was unable to recreate on Chrome or Brave.

Acceptance Criteria

Doge sends should work across wallets and browsers

Need By Date

No response

Screenshots/Mockups

No response

Ownership

  • [X] If my bounty needs engineering or needs product I have added the respective labels on the right
  • [X] As the sponsor of this bounty I will review the changes in a preview environment (ops/product) or review the PR (engineering)

Estimated effort

No response

Sponsor / Stakeholder

No response

Bounty Hunters

  • Join our discord
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  • Please do not start work on this issue until you are approved in Gitcoin.

MBMaria avatar Sep 27 '22 03:09 MBMaria

Update from user: "issue persists even when importing 12 words on app.ss" image

MBMaria avatar Sep 27 '22 19:09 MBMaria

I was unable to recreate. I was able to make a DOGE send from my kk

wesleygravess avatar Oct 26 '22 15:10 wesleygravess

@pastaghost the user is still experiencing issues with a doge send on linus. any ideas what might the issue. I believe, the user said he doesnt have any issues with any other coins.

MBMaria avatar Nov 15 '22 22:11 MBMaria

closing as stale

0xdef1cafe avatar Feb 05 '23 23:02 0xdef1cafe