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Allow users to report issues for items with requested/non-available status

Open asawer27 opened this issue 2 years ago • 3 comments

Description

Users are not able to report issues until a requested item is "available". Occasionally items requested by my users are not successfully found/downloaded due to indexer coverage/missing articles/rejections. These items do not appear as "failed" as they are successfully sent to radarr/sonarr, but remain "requested" indefinitely.

I am often able to retrieve these items manually, and it would be useful for users to be able to report an issue with items that have not been successfully found/downloaded so that I am aware of such items and can prioritise acquiring them manually. The requests list does not seem to provide a filter that efficiently identifies such requests.

Desired Behavior

A "report issue" button appears on any requested items, regardless of whether the item is available or not. Users may report that the item has not been successfully acquired and remains requested.

Additional Context

No response

Code of Conduct

  • [X] I agree to follow Overseerr's Code of Conduct

asawer27 avatar Jul 12 '23 15:07 asawer27

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Sep 16 '23 20:09 stale[bot]

I approve, as I'm in the exact same situation. It may be a boolean that the administrator can chose to activate.

EnfantDup avatar Feb 16 '24 23:02 EnfantDup

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Apr 22 '24 08:04 stale[bot]