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Unable to connect even though Ready on Windows 10 to Windows 11.

Open richardboegli opened this issue 2 years ago • 1 comments

I cannot connect PC A (Windows 10) to PC B (Windows 11), but when I try to connect PC B to PC A, it works.

Both machines show ready, but when I try to connect from PC A to PC B, it just has "Connection in progress, Please wait." and then keeps reaching the "deadline has elapsed"

I am using the public server. I haven't yet tried hosting my own server yet.

What I notice was strange, was PC B only had 8 digits for its ID whereas every other machine I have installed RuskDesk on is 9 digits.

richardboegli avatar Jul 01 '23 13:07 richardboegli

Please check if the monitor power of the remotely managed computer is turned on? I was also unable to connect before, but later found out that the reason was that the monitor power was not turned on.

800118 avatar Jul 10 '23 13:07 800118