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Remove the partner FAQ

Open cielf opened this issue 1 year ago • 7 comments

Summary

Remove the partner FAQ. replace it with showing the bank's contact information

Why

We don't have any partner FAQ that reasonably go across the banks -- especially now that the banks have the partners use different ways of requesting things. On consultation with the banks (2024/03/06) we have decided to remove the FAQ

Details

1/ Currently the 'Need help" goes to partners/help, which is an empty FAQ. Instead, partners/help should show the bank's contact information so.. something like:

For help, please contact: Name of bank's primary contact at Bank Name email of bank's primary contact telephone of bank Note: we recently did something similar to replace the error form -- maybe that can be repurposed.

These pieces of information can be found on partner.organization

2/ Remove "Questions for Partners" from Superuser FAQ (which is reached by signining as [email protected] and clicking FAQ) 3/ Remove questions for partners from seed 4/ Remove for partners / for banks checkboxes from New FAQ Entry. Default all to "For banks" instead.

Criteria for completion

  • [ ] functionality changed as described above
  • [ ] additional tests re showing the bank's info
  • [ ] removal of tests re partner FAQ
  • [ ] bank FAQ tests still work

Bonus round

  • strip out the bank/partner differentiation in the FAQ modelling, (and, of course, make sure the bank FAQ still works)

cielf avatar Jul 21 '24 15:07 cielf

@cielf Can you please assign this issue to me?

bilalraza01 avatar Jul 30 '24 18:07 bilalraza01

Sure!

cielf avatar Jul 31 '24 12:07 cielf

This issue is marked as stale due to no activity within 30 days. If no further activity is detected within 7 days, it will be unassigned.

github-actions[bot] avatar Aug 31 '24 00:08 github-actions[bot]

Automatically unassigned after 7 days of inactivity.

github-actions[bot] avatar Sep 08 '24 00:09 github-actions[bot]

@cielf Please Asssign this

Aaryanpal avatar Sep 19 '24 14:09 Aaryanpal

You have it!

cielf avatar Sep 19 '24 16:09 cielf

WIP

Aaryanpal avatar Oct 09 '24 11:10 Aaryanpal

This issue is marked as stale due to no activity within 30 days. If no further activity is detected within 7 days, it will be unassigned.

github-actions[bot] avatar Nov 09 '24 00:11 github-actions[bot]

Automatically unassigned after 7 days of inactivity.

github-actions[bot] avatar Nov 16 '24 00:11 github-actions[bot]

I'd like to work on this issue if it's still relevant.

jp524 avatar Jan 02 '25 16:01 jp524

It is -- assigning you.

cielf avatar Jan 02 '25 20:01 cielf