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Dtmf or button press API

Open mark05e opened this issue 1 year ago • 3 comments

I'm curious to know if there is an API available for sending DTMF tones or button presses during an active call. I couldn't find it during my brief search here.

mark05e avatar Oct 22 '24 02:10 mark05e

Hi @mark05e the current version doesn't provide the API. It is a great point. Let me add it into our backlog.

embbnux avatar Oct 23 '24 05:10 embbnux

If you want to dial a number with extension number, you can try "start call" api with those phone number format: https://ringcentral.github.io/ringcentral-embeddable/docs/integration/api/#open-the-dialer-and-start-a-call RCAdapter.clickToCall('MAIN_NUMBER*EXTENSION_NUMBER')

embbnux avatar Oct 24 '24 05:10 embbnux

Got it. My use case is to enter account identifiers (5-20 digits) after a call is placed into an IVR and usually occurs after some navigation into the IVR.

mark05e avatar Oct 24 '24 09:10 mark05e

Added a API to send DTMF: https://ringcentral.github.io/ringcentral-embeddable/docs/integration/api/#send-dtmf

embbnux avatar Apr 02 '25 07:04 embbnux

Closed by inactive. Feel free to reopen it

embbnux avatar Apr 07 '25 02:04 embbnux