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Website - Unable to subscribe to email in Firefox (Desktop and Mobile)

Open thureos opened this issue 7 years ago • 4 comments

Hi,

First of all, Thanks for creating Bonobo, I am very excited for what is to come!

Just want to let you guys know that the email subscription form is not working, tried a couple email addresses and none of them worked.

Thanks,

screenshot 204

thureos avatar Sep 18 '18 14:09 thureos

This is indeed a problem, I'll have a look very quick ! Thanks for letting me know.

hartym avatar Sep 18 '18 16:09 hartym

I'm not sure about it. I tried different emails and all subscriptions went well. I have two ideas of what could have gone wrong : 1. a temporary problem with mailchimp 2. something tied to l10n or i18n that I can't reproduce on my computer.

Would it be possible for you to send details (which email addresses tested, with which browser, in what language) to romain at bonobo-project dot org ?

Thanks

hartym avatar Oct 06 '18 12:10 hartym

The problem happens with firefox both mobile and desktop... Chrome (or whatever blink/webkit) is fine. screenshot 219 screenshot 222 screenshot 221 screenshot 220

thureos avatar Oct 08 '18 12:10 thureos

Thanks for the extensive report. Of course was testing in chrome ... Will try FF and hope I can find what's happening.

hartym avatar Oct 08 '18 12:10 hartym