Stale bot is not able to close pull requests

[billcchung]

We installed stale bot to multiple repositories, and it can successfully put comment on the pull requests

However, even after the specified daysUntilClose after the stale labelled, the issues remains open and not closed by stale bot, can someone help on this issue? or is there any logs we can look and try to debug the issue?

our config is:

# Number of days of inactivity before an issue becomes stale
daysUntilStale: 14
# Number of days of inactivity before a stale issue is closed
daysUntilClose: 7
# Issues with these labels will never be considered stale
exemptLabels:
  - pinned
  - security
# Label to use when marking an issue as stale
staleLabel: stale
# Comment to post when marking an issue as stale. Set to `false` to disable
markComment: >
  This issue has been automatically marked as stale because it has not had
  recent activity. It will be closed if no further activity occurs. Thank you
  for your contributions. Please see `.github/stale.yml` for stale settings.
# Comment to post when closing a stale issue. Set to `false` to disable
closeComment: >
  This issue has been automatically closed due to no further activity after
  the previous `stale` comment. Please see `.github/stale.yml` for stale settings.

Thanks

[chenrui333]

yeah, I am actually facing the similar issue for my org (it looks like it stops working recently)

[TimJonsson]

I'm having the same issue with a similar config to above. Guess I'll have to move to actions/stale as well.