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only super-admin sees form answers from tickets and can open them

Open fabriceverkor opened this issue 1 year ago • 0 comments

Describe the bug I have configured some users with supervisor profile on different entities. They can manage entity tickets and forms of their entity. But the items list of the tickets in their entity and generated by their forms is empty. It is not the case with a a super-admin profile. When they go in their form, the list of answers is visible but they can't open it. They get a red message "You don't have permission to perform this action."

To Reproduce Steps to reproduce the behavior:

  1. Go to 'ticket'
  2. Click on 'items' => empty
  3. Go in form
  4. Go in form answer
  5. Click on an answer => ou don't have permission to perform this action.

Expected behavior A profile which can edit tickets and forms of an entity should be able to see form answers of these tickets

GLPI / Plugins (please complete the following information): GLPI 10.0.10

accounts Name: Accounts Version: 3.0.4 State: Enabled
Install Method: Marketplace fields Name: Additional Fields Version: 1.21.6 State: Enabled
Install Method: Marketplace behaviors Name: Behaviours Version: 2.7.2 State: Enabled
Install Method: Marketplace connections Name: Connections Version: 10.0.0 State: Enabled
Install Method: Marketplace datainjection Name: Data injection Version: 2.13.4 State: Enabled
Install Method: Marketplace archimap Name: Diagrams Version: 3.3.2 State: Enabled
Install Method: Marketplace formcreator Name: Form Creator Version: 2.13.8 State: Enabled
Install Method: Marketplace glpiinventory Name: GLPI Inventory Version: 1.3.4 State: Enabled
Install Method: Marketplace geninventorynumber Name: Inventory number generation Version: 2.8.3 State: Enabled
Install Method: Marketplace addressing Name: IP Adressing Version: 3.0.2 State: Enabled
Install Method: Marketplace oauthimap Name: Oauth IMAP Version: 1.4.3 State: Enabled
Install Method: Marketplace genericobject Name: Objects management Version: 2.14.8 State: Enabled
Install Method: Marketplace screenshot Name: Screenshot Version: 2.0.2 State: Enabled
Install Method: Marketplace singlesignon Name: Single Sign-on Version: 1.3.3 State: Enabled
Install Method: Manual tag Name: Tag Management Version: 2.11.6 State: Enabled
Install Method: Marketplace

Desktop (please complete the following information):

  • OS: Windows 11
  • Browser: edge

fabriceverkor avatar Oct 18 '24 18:10 fabriceverkor