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SLA ticket from formCreator rule by calendar entity

Open thallestorchi opened this issue 2 years ago • 0 comments

Describe the solution you'd like SLA ticket from formCreator rule by calendar entity of the ticket. currently when a ticket is created without a sla but with a solution time, the latter does not follow the entity's work calendar.

thallestorchi avatar Sep 06 '23 12:09 thallestorchi