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Text and treedropdown in ticket title

Open btry opened this issue 2 years ago • 0 comments

Describe the bug

If a text question and a tree dropdown are used to generate a ticket's title, the encoding used is not the same and ticket is not rendered properly

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To Reproduce Steps to reproduce the behavior:

  1. Create a form with a dropdown ITIL Category question and a text question
  2. add a target ticket, title's title muse be ##answer_1## and ##answer_2## (adapt question IDs)
  3. fill text with foo & bar and the dropdown with any item which a child of a root item

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

GLPI / Plugins (please complete the following information):

  • GLPI version
  • list of all plugins with their version (available in GLPI > Setup > General > tab System > bottom of the page)

Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context Add any other context about the problem here.

btry avatar Jun 13 '23 13:06 btry