fields

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Mandatory fields not tested when resolution is done

2

Hi, Regarding the mandatory fields and we have not input them, when we solve the ticket, fields controls are not done. (fields in tab) Is it possible to perform tests...

mab18

Unable to add fields on to device network card model

1

Hello I have found that I am unable to add fields to Device networkcard model... I would like to add some card specific specifications to network card models but even...

AndrewG-usr

Adding variables

3

Hello, Is it possible to add variables (existing asset attribute values) to the field values? For example, if we want to create a custom URL which dynamically includes the asset's...

hgpit

New field is not in ticket

6

Hi, Creat a new field for ticket. When you create a new ticket from menu or from the list of ticket, no problem, the field is here. When you create...

belu33fr

additional field doesn't appear in solution

4

I don't know why but it's seems like the plug in doesn't work in the solution form.  

francoishocquet

CSS

1

I was looking to blend the additional field in the form, not stand out like it does. Any way I can edit the CSS to make it look like the...

kovin7

Ability to use custom fields in business rules for tickets

2

Hello, First of all, thank you for this (very usefull) plugin. It could be nice to be able to use custom fields in rules (Administration > Rules > Business rules...

GuiGuiSoft

Fields filled with data from another ticket

1

Sometimes when you open a ticket the extra fields are filled with data from another ticket.

titidelaff

Hiding / showing a new field in selected ticket templates

2

I have a problem adding a new field to the ticket template. The new field is visible in all templates and I do not have the option of hiding the...

r0bertk

Feature request: Regex validation of fields

1

Hi, I think this is a feature request (But perhaps this is an option). It would be usefull to be able to add a regex on text field entries. My...

finalbeta