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Warn about `write_image` hanging with latest Kaleido

Open OverLordGoldDragon opened this issue 2 years ago • 3 comments

https://github.com/plotly/Kaleido/issues/134

Unfixed problem, had to spend time debugging. A warning should be thrown, and it'd help to suggest the commonly-working fix of downgrading to kaleido==0.1.0.post1 (0.1.0 via -conda-forge also worked for me).

OverLordGoldDragon avatar Oct 26 '23 13:10 OverLordGoldDragon

Thanks for the tip, I ran into the same issue.

eeintech avatar Nov 09 '23 15:11 eeintech

Same here.
I figured that you need to downgrade to kaleido==0.0.3 in order to make it work on Linux. Can somebody confirm this?

andreas-vester avatar Dec 08 '23 07:12 andreas-vester

plotly/Kaleido#134

Unfixed problem, had to spend time debugging. A warning should be thrown, and it'd help to suggest the commonly-working fix of downgrading to kaleido==0.1.0.post1 (0.1.0 via -conda-forge also worked for me).

Thank you for this! Worked like a charm on Windows.

MAhbab avatar Dec 08 '23 14:12 MAhbab

Hi - we are tidying up stale issues and PRs in Plotly's public repositories so that we can focus on things that are still important to our community. Since this one has been sitting for a while, I'm going to close it; if it is still a concern, please add a comment letting us know what recent version of our software you've checked it with so that I can reopen it and add it to our backlog. If you'd like to submit a PR, we'd be happy to prioritize a review, and if it's a request for tech support, please post in our community forum. Thank you - @gvwilson

gvwilson avatar Jul 11 '24 22:07 gvwilson