OrbbecSDK icon indicating copy to clipboard operation
OrbbecSDK copied to clipboard

Femto Bolt: Failed to load depth engine plugin

Open shobhitagg opened this issue 1 year ago • 3 comments

After successful compilation, when I run ob_hello_orbbec executable, depth engine doesn't initialize. I see the same error when trying to open depth_viewer and am unable to retrieve depth image.

Below is the terminal output.

[04/01 20:47:51.259119][info][1983][FemtoBoltUvcDevice.cpp:23] FemtoBoltUvcDevice init ...
[04/01 20:47:51.259193][info][1983][FemtoBoltUvcDevice.cpp:120] Create command start!
[04/01 20:47:51.260596][error][1983][MSDEConverterDevice.cpp:718] Failed to load depth engine plugin
[04/01 20:47:51.466996][info][1983][FemtoBoltUvcDevice.cpp:271] Create command done!
[04/01 20:47:51.467020][info][1983][FemtoBoltUvcDevice.cpp:431] init sensor map start!
[04/01 20:47:51.467047][info][1983][FemtoBoltUvcDevice.cpp:458] init sensor map done!
[04/01 20:47:51.467835][info][1983][AbstractDevice.cpp:124]     - Firmware version: 1.0.9
[04/01 20:47:51.467960][info][1983][FemtoBoltUvcDevice.cpp:275] Init depth process param start!
[04/01 20:47:51.809989][info][1983][MSDEConverterDevice.cpp:772] got nvram data succeed.
[04/01 20:47:51.810031][info][1983][ObUvcDevice.cpp:112] endpoint:130
[04/01 20:47:51.810251][info][1983][ObUvcDevice.cpp:118] libusb_clear_halt done, endpoint:130
[04/01 20:47:52.126457][info][1983][FemtoBoltUvcDevice.cpp:402] setNvramDataStreamStopFunc succeed
[04/01 20:47:52.126552][info][1983][FemtoBoltUvcDevice.cpp:427] Init depth process param done!
[04/01 20:47:52.127481][info][1983][FemtoBoltUvcDevice.cpp:38] FemtoBoltUvcDevice init done!
[04/01 20:47:52.127512][info][1983][DeviceManager.cpp:157] Device created successfully! Name: Femto Bolt, PID: 0x066b, SN/ID: CL8FC3100RL
Device name: Femto Bolt
Device pid: 1643 vid: 11205 uid: 4-4-7
Firmware version: 1.0.9
Serial number: CL8FC3100RL
ConnectionType: USB3.1
Sensor types:
        IR sensor
        Color sensor
        Depth sensor
        Accel sensor
        Gyro sensor

shobhitagg avatar Apr 01 '24 20:04 shobhitagg

What graphics card are you using? It might be necessary to update your graphics card driver.

zhonghong322 avatar Apr 07 '24 02:04 zhonghong322

@shobhitagg Have your issues been resolved? Have you copied the depthengine_2_0.dll library file to the sample directory?

zhonghong322 avatar Sep 19 '24 07:09 zhonghong322