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Cannot setup account

Open iconocaust opened this issue 2 years ago • 6 comments

Interested in starting an OpenML account, however the sign-up page doesn't actually go anywhere... I input information, click "Sign up for OpenML" button.... crickets. There are no other interactive elements to the page, nor do I see any check boxes or captchas... Send help.

iconocaust avatar Apr 01 '23 00:04 iconocaust

same issue

iampushpdeep avatar Apr 02 '23 17:04 iampushpdeep

Hi, There was a problem with the email server at our university. This should be resolved now although we're still monitoring it. I activated your accounts and sent you a follow-up email. Apologies for the inconvenience and let me know if you are still experiencing issues.

joaquinvanschoren avatar Apr 08 '23 23:04 joaquinvanschoren

Hi @joaquinvanschoren I have this issue with the test server. I registered an account on the test server, but did not receive a confirmation email to activate my account. I contacted [email protected] on March 28th with my details, but did not receive a response yet. I have access to the openml.org website, but for my testing purposes I think it makes more sense to use the test server. Would it be possible to activate my account? Thanks!

ArturDev42 avatar Apr 20 '23 08:04 ArturDev42

Apologies. We fixed the issue on the production server but not yet on the test server. I activated your accounts now.

joaquinvanschoren avatar Apr 20 '23 22:04 joaquinvanschoren

@joaquinvanschoren My account is activated now, thanks! However, when I try to create a new task for example, the page is frozen. I can select the task typ, but after that nothing happens. It seems like a bug. I noted that in #303.

Using the Python API it works for me though.

ArturDev42 avatar Apr 21 '23 14:04 ArturDev42

Thanks, I'll look into it.

joaquinvanschoren avatar Apr 24 '23 14:04 joaquinvanschoren