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Admin Login is not possible

Open ProTechEx opened this issue 3 years ago • 7 comments

I have install OpenBroadcaster on VPS. Installation was succesfull.

I can't login as admin. User: admin Pass: mypass

When i try to login, i don't get a "incorrect" error message. After entering the correct credentials and hot the login button, username and password text fields are emptied again and it does nothing.

I also change in the config.php const OB_SITE = 'http://mydyndns.com';

I also try to change my password with php tools/password_change.php admin mypass

but still the same. How to fix this issue ?

ProTechEx avatar Jun 12 '22 14:06 ProTechEx

Thanks for raising this issue! In future, it may be more helpful to provide additional logging output from php.

However, can I confirm that you have run the 'Updates' script? This occassionally pops up when updates havn't been run, or if there's an error conencting to the database service. This is accessible from http://mydyndns.com/updates/.

If this isn't the issue, you will -- as noted -- need to provide the server logs.

Xenarc avatar Jun 15 '22 02:06 Xenarc

I have install OpenBroadcaster on VPS. Installation was succesfull.

I can't login as admin. User: admin Pass: mypass

When i try to login, i don't get a "incorrect" error message. After entering the correct credentials and hot the login button, username and password text fields are emptied again and it does nothing.

I also change in the config.php const OB_SITE = 'http://mydyndns.com';

I also try to change my password with php tools/password_change.php admin mypass

but still the same. How to fix this issue ?

all the same. please help

tsyuha avatar Jul 07 '22 14:07 tsyuha

@tsyuha, have you followed the suggested steps above? Provided log files or configurations? Please provide further information so that we can assist you to the best of our ability.

Xenarc avatar Jul 07 '22 14:07 Xenarc

Thanks for raising this issue! In future, it may be more helpful to provide additional logging output from php.

However, can I confirm that you have run the 'Updates' script? This occassionally pops up when updates havn't been run, or if there's an error conencting to the database service. This is accessible from http://mydyndns.com/updates/.

If this isn't the issue, you will -- as noted -- need to provide the server logs.

you write about launching updates, but as I understand it, they need to be launched after authorization, and I and topikstarter just can't go to the admin panel and can't be authorized. server error logs are empty

tsyuha avatar Jul 07 '22 14:07 tsyuha

Hi @tsyuha, as per the installation instructions, the last installation step (8) is to run the updates script. Please let us know if that is successful. Cheers ~MB

Xenarc avatar Jul 08 '22 12:07 Xenarc

Thank you for answer but

here is the 8th step - Log into OpenBroadcaster as admin, and access http://ob_install_url/updates/ to verify your installation and run any required updates.

I can't log into OpenBroadcaster as admin - this is a main problem. Update have to be after log into. I can't log into)))

tsyuha avatar Jul 08 '22 12:07 tsyuha

I understood all. Thank you very much!!

tsyuha avatar Jul 08 '22 17:07 tsyuha

Sorry for the long wait for a reply on this issue. If you're still working on this, could you let me know your Discord username so we can work together to resolve this issue (and fix any associated bugs if applicable)? Or send me a message on Discord - nightwolf#5044

brookgagnon avatar Nov 12 '22 02:11 brookgagnon