open-edge-platform
[BUG-NOK] Orchestrator - Alerts - Host alerts like "Host CPU Temperature Exceeds Threshold" does not generate.
Bug Description
Under Settings -> Alerts -> Host CPU Temperature Exceeds Threshold
in the web-ui it is configured as below (with value 0)
for a particular host these are the Grafana details
but still the "Host CPU Temperature Exceeds" Alerts are not generated
values 1, 5, 10 were tried. no corresponding Alerts were generated.
System Setup
Open Edge Orchestrator - v3.1.3
Reproducible Steps
please refer Bug Description
Root Cause Analysis
No response
please note that other Host related Alerts like High Disk Usage, High CPU usage, Network Utilization are not generated even when the thresholds are set to the lowest possible values.
This has been noted for lenovo laptops as well which were onboarded in different AWS instances.
other Deployment package related errors were observed as usual.
@ss5829 could you share logs from the alerting-monitor pod on the orchestrator from the time when the alerts are created in the web-ui please?
@cjnolan, please find the alert logs
alerting-monitor-6c86d9c485-8rxhf.txt alerting-monitor-management-0.txt alerting-monitor-management-1.txt
@ss5829 I can see some errors related to authentication and token refresh in the alert-monitor logs, could you check if the service is able to retrieve a valid token and that it can update it when expired please?
@cjnolan , following token was obtained from alerting-monitor-alertmanager-0 pod location /var/run/secrets/kubernetes.io/serviceaccount/token
the expiry date is shown as DEC 03rd 2026
the same observation was made for pod alerting-monitor-6c86d9c485-8rxhf