How should taskbar icon and badge work

[dariocigna]

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At the moment the taskbar icon (i'm talking about windows version) is completely unreliable.

this is the actual behaviour and how it should work on my opinion.

• atm if you close the app with the X it effectively closes it and the taskbar icon disappears-> it should just minimize the app in the taskbar, in this way the icon flashing and badge icon keeps working and notify the incoming messages. Windows toast message is completely useless when you are not in front of the screen and it disappear after few seconds, and many times you miss incoming messages.
• atm if you are in a talk chat, with talk desktop windows open, and a message is incoming in this chat, you get no badge and no flashing icon (even if the windows is in background and this is the worse part) -> icon flash and badge should always been shown when the windows is background and not focused. in my opinion it should ALWAYS flash and show badge until i effectively read the message.

[nickvergessen]

Are you running 1.2.3 which was released yesterday?

[dariocigna]

yes. By the way, the badge counter implemented in this versione is not working. it always show 1. it's not counting unread messages. I tryied sending many massages with the same user to my user. i can't try with more messages from different users

Diagnosis report

Nextcloud Talk Desktop
Version	v1.2.3
Built-in Talk version	v21.1.0
Release channel	stable
Operating system	Windows_NT 10.0.26100 (Windows 11 Pro)
Executable Path	C:\Users\dario\AppData\Local\NextcloudTalk\app-1.2.3\Nextcloud Talk.exe
Connected to	-
Nextcloud server version	31.0.4
Nextcloud Talk version	21.1.0
notifications app enabled	✅ yes
notify_push app enabled	✅ yes

Application config

{
  "launchAtStartup": true,
  "theme": "default",
  "systemTitleBar": true,
  "monochromeTrayIcon": false,
  "zoomFactor": 1,
  "playSoundChat": "respect-dnd",
  "playSoundCall": "respect-dnd",
  "enableCallbox": "respect-dnd",
  "secondarySpeaker": false,
  "secondarySpeakerDevice": null,
  "trustedFingerprints": []
}

[ShGKme]

By the way, the badge counter implemented in this versione is not working. it always show 1. it's not counting unread messages.

It is working. It counts unread unmuted conversations, not the total number of messages in all the conversations.

Settings to specify what exactly to count (messages/conversations, including muted or not) will be added later.

However, counting unmuted messages is problematic at the moment:

• No way to count unmuted messages in group chats with mentions only notification level - requires dramatic backend changes
• Requires accurate and fast read status update for messages

[ShGKme]

• atm if you close the app with the X it effectively closes it and the taskbar icon disappears-> it should just minimize the app in the taskbar, in this way the icon flashing and badge icon keeps working and notify the incoming messages. Windows toast message is completely useless when you are not in front of the screen and it disappear after few seconds, and many times you miss incoming messages.

Duplication of:

• https://github.com/nextcloud/talk-desktop/issues/291
• https://github.com/nextcloud/talk-desktop/issues/1221

[ShGKme]

• atm if you are in a talk chat, with talk desktop windows open, and a message is incoming in this chat, you get no badge and no flashing icon (even if the windows is in background and this is the worse part) -> icon flash and badge should always been shown when the windows is background and not focused. in my opinion it should ALWAYS flash and show badge until i effectively read the message.

Flash icon is triggered when:

1. The app is hidden (minimized)
2. There is a new notification

p.1 can be changed to "the app is focused" to cover a case then the app is visible, but a user is working in another application.

p.2 is a bit more tricky. We don't send notifications if a user is active (with a short threshold) in the chat (cc @nickvergessen). It is intentional behavior to not overload with notifications about things the user is supposed to see anyway.

[dariocigna]

p.1 should be a nice improvement atm i understand p.2 is tricky but it should be partially resolved with p.1

and i still suggest to never close the app on the x button, just minimize it to keep the icon in the taskbar active (maybe it could be an option in settings)

[ShGKme]

and i still suggest to never close the app on the x button, just minimize it to keep the icon in the taskbar active (maybe it could be an option in settings)

• Again, it is a duplication of: https://github.com/nextcloud/talk-desktop/issues/1221

[dariocigna]

It's not a clone imho. That one is Make an option so that closing the app exits rather than minimising to tray.What i suggest is prevent closing the app on x. And minimize to taskbar, i'm not talking of system tray

[nickvergessen]

What i suggest is prevent closing the app on x. And minimize to taskbar, i'm not talking of system tray

This is nothing we should be considering. The operating system is judging those parts.