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[Bug]: OCP\Files\NotFoundException: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_6a00bfb3.publicKey existing mounts:

Open AndyXheli opened this issue 3 years ago • 89 comments

⚠️ This issue respects the following points: ⚠️

  • [X] This is a bug, not a question or a configuration/webserver/proxy issue.
  • [X] This issue is not already reported on Github (I've searched it).
  • [X] Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
  • [X] I agree to follow Nextcloud's Code of Conduct.

Bug description

Upgraded from 23.0.4 to NC 24.0.0 RC2

Steps to reproduce

NA

Expected behavior

NA

Installation method

Manual installation

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.0

Web server

Apache (supported)

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 22.2.3 to 23.0.1)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?

  • [X] Default user-backend (database)
  • [ ] LDAP/ Active Directory
  • [ ] SSO - SAML
  • [ ] Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "192.168.0.78",
            "cloud.kb.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/cloud.kb.com",
        "htaccess.RewriteBase": "\/",
        "dbtype": "mysql",
        "version": "24.0.0.10",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "trashbin_retention_obligation": "auto",
        "versions_retention_obligation": "auto,1",
        "has_internet_connection": true,
        "cron_log": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379,
            "timeout": 0
        },
        "mail_smtpmode": "smtp",
        "mail_smtpauthtype": "LOGIN",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "updater.release.channel": "beta",
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "default_phone_region": "US",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [],
        "encryption.legacy_format_support": false,
        "app_install_overwrite": [
            "twofactor_admin",
            "ojsxc",
            "twofactor_totp"
        ],
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    }
}

List of activated Apps

Enabled:
  - accessibility: 1.10.0
  - activity: 2.16.0
  - admin_audit: 1.14.0
  - cloud_federation_api: 1.7.0
  - comments: 1.14.0
  - contactsinteraction: 1.5.0
  - dashboard: 7.4.0
  - dav: 1.22.0
  - encryption: 2.12.0
  - federatedfilesharing: 1.14.0
  - federation: 1.14.0
  - files: 1.19.0
  - files_external: 1.16.1
  - files_pdfviewer: 2.5.0
  - files_rightclick: 1.3.0
  - files_sharing: 1.16.2
  - files_trashbin: 1.14.0
  - files_versions: 1.17.0
  - files_videoplayer: 1.13.0
  - firstrunwizard: 2.13.0
  - impersonate: 1.11.0
  - logreader: 2.9.0
  - lookup_server_connector: 1.12.0
  - nextcloud_announcements: 1.13.0
  - notifications: 2.12.0
  - oauth2: 1.12.0
  - officeonline: 1.1.3
  - password_policy: 1.14.0
  - photos: 1.6.0
  - privacy: 1.8.0
  - provisioning_api: 1.14.0
  - recommendations: 1.3.0
  - serverinfo: 1.14.0
  - settings: 1.6.0
  - sharebymail: 1.14.0
  - support: 1.7.0
  - survey_client: 1.12.0
  - systemtags: 1.14.0
  - text: 3.5.1
  - theming: 1.15.0
  - twofactor_admin: 3.2.0
  - twofactor_backupcodes: 1.13.0
  - twofactor_totp: 6.3.0-beta.1
  - updatenotification: 1.14.0
  - user_status: 1.4.0
  - viewer: 1.8.0
  - weather_status: 1.4.0
  - workflowengine: 2.6.0
Disabled:
  - circles: 23.0.0
  - user_ldap

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"5bP3UR0qZ6clLufUEcpl","level":3,"time":"2022-04-27T17:13:00+00:00","remoteAddr":"1.1.1.1","user":"admin","app":"no app in context","method":"GET","url":"/apps/files/","message":"App encryption threw an error during app.php load: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_6a00bfb3.publicKey existing mounts: ","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.127 Safari/537.36","version":"24.0.0.10","exception":{"Exception":"OCP\\Files\\NotFoundException","Message":"No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_6a00bfb3.publicKey existing mounts: ","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Filesystem.php","line":320,"function":"find","class":"OC\\Files\\Mount\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1162,"function":"resolvePath","class":"OC\\Files\\Filesystem","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":552,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php","line":269,"function":"file_exists","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php","line":229,"function":"getKey","class":"OC\\Encryption\\Keys\\Storage","type":"->"},{"file":"/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php","line":121,"function":"getKeyWithUid","class":"OC\\Encryption\\Keys\\Storage","type":"->"},{"file":"/var/www/nextcloud/apps/encryption/lib/KeyManager.php","line":614,"function":"getSystemUserKey","class":"OC\\Encryption\\Keys\\Storage","type":"->"},{"file":"/var/www/nextcloud/apps/encryption/lib/KeyManager.php","line":170,"function":"getPublicShareKey","class":"OCA\\Encryption\\KeyManager","type":"->"},{"file":"/var/www/nextcloud/apps/encryption/lib/Users/Setup.php","line":62,"function":"validateShareKey","class":"OCA\\Encryption\\KeyManager","type":"->"},{"file":"/var/www/nextcloud/apps/encryption/lib/AppInfo/Application.php","line":55,"function":"setupSystem","class":"OCA\\Encryption\\Users\\Setup","type":"->"},{"file":"/var/www/nextcloud/apps/encryption/appinfo/app.php","line":37,"function":"setUp","class":"OCA\\Encryption\\AppInfo\\Application","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":305,"args":["/var/www/nextcloud/apps/encryption/appinfo/app.php"],"function":"require_once"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":186,"function":"requireAppFile","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":140,"function":"loadApp","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/SetupManager.php","line":325,"function":"loadApps","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/SetupManager.php","line":370,"function":"setupRoot","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Mount/Manager.php","line":95,"function":"setupForPath","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1386,"function":"find","class":"OC\\Files\\Mount\\Manager","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Root.php","line":205,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php","line":72,"function":"call_user_func_array"},{"file":"/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php","line":149,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/AppData/AppData.php","line":141,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/nextcloud/apps/officeonline/lib/WOPI/DiscoveryManager.php","line":58,"function":"getFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"function":"__construct","class":"OCA\\Officeonline\\WOPI\\DiscoveryManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":108,"function":"newInstanceArgs","class":"ReflectionClass","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":116,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":133,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":465,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":437,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":89,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":108,"function":"array_map"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":116,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":133,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":465,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":437,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":89,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":108,"function":"array_map"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":116,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":133,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":465,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":437,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":89,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":108,"function":"array_map"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":116,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":133,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":465,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":437,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/officeonline/lib/AppInfo/Application.php","line":142,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/nextcloud/apps/officeonline/appinfo/app.php","line":63,"function":"updateCSP","class":"OCA\\Officeonline\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":305,"args":["/var/www/nextcloud/apps/officeonline/appinfo/app.php"],"function":"require_once"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":186,"function":"requireAppFile","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":140,"function":"loadApp","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/apps/dav/lib/AppInfo/Application.php","line":177,"function":"loadApps","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Bootstrap/Coordinator.php","line":190,"function":"boot","class":"OCA\\DAV\\AppInfo\\Application","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":207,"function":"bootApp","class":"OC\\AppFramework\\Bootstrap\\Coordinator","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":140,"function":"loadApp","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1003,"function":"loadApps","class":"OC_App","type":"::"},{"file":"/var/www/nextcloud/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/Files/Mount/Manager.php","Line":118,"CustomMessage":"App encryption threw an error during app.php load: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_6a00bfb3.publicKey existing mounts: "},"id":"62697b89bdf0e"}

Additional info

No response

AndyXheli avatar Apr 27 '22 17:04 AndyXheli

Same problem in nextcloud 24.0.2 on debian buyselle.

susobaco avatar Jul 06 '22 06:07 susobaco

Same problem in nextcloud 24.0.2 on debian buyselle.

and me... can we please fix this?

BMiZEL avatar Jul 07 '22 13:07 BMiZEL

Confirmed on Ubuntu 20.04 + nextcloud snap version 24.0.1

vvoitiuk avatar Jul 15 '22 10:07 vvoitiuk

Confirmed TrueNas Scale official App 24.0.2_1.6.5 also having same issue.

zanonz avatar Jul 15 '22 13:07 zanonz

After updating to 24.0.3 it looks like the problem is solved... Debian 11 Bullseye

BMiZEL avatar Jul 19 '22 12:07 BMiZEL

Can anyone else confirm this before I close out this issue ?

AndyXheli avatar Jul 19 '22 17:07 AndyXheli

Can anyone else confirm this before I close out this issue ?

Once docker patch is released I will update

zanonz avatar Jul 19 '22 18:07 zanonz

After updating to last version I still have the same issue Version 24.0.3 no app in context | OCP\Files\NotFoundException: No mount for path /keys/.oc_key_storage existing mounts: I changed the folder that contains the keys the same way as in the documentation to test it out.

Compr0mzd avatar Jul 19 '22 19:07 Compr0mzd

Same issue here. Nextcloud version: 24.0.3 PHP version: 7.4.30 MariaDB version: 10.5.15

nunesgh avatar Jul 19 '22 21:07 nunesgh

Logs for some additional and possibly related errors:

[PHP] Error: Error: Trying to access array offset on value of type bool at /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php#441 at <<closure>>

 0. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php line 441
    OC\Log\ErrorHandler::onError()
 1. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_antivirus/lib/AvirWrapper.php line 75
    OC\Files\Storage\Wrapper\Encryption->fopen()
 2. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 301
    OCA\Files_Antivirus\AvirWrapper->fopen()
 3. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_accesscontrol/lib/StorageWrapper.php line 236
    OC\Files\Storage\Wrapper\Wrapper->fopen()
 4. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/ransomware_protection/lib/StorageWrapper.php line 317
    OCA\FilesAccessControl\StorageWrapper->fopen()
 5. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php line 817
    OCA\RansomwareProtection\StorageWrapper->fopen()
 6. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php line 656
    OC\Files\Storage\Wrapper\Encryption->copyBetweenStorage()
 7. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 595
    OC\Files\Storage\Wrapper\Encryption->moveFromStorage()
 8. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php line 595
    OC\Files\Storage\Wrapper\Wrapper->moveFromStorage()
 9. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_trashbin/lib/Storage.php line 239
    OC\Files\Storage\Wrapper\Wrapper->moveFromStorage()
10. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_accesscontrol/lib/StorageWrapper.php line 311
    OCA\Files_Trashbin\Storage->moveFromStorage()
11. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/ransomware_protection/lib/StorageWrapper.php line 593
    OCA\FilesAccessControl\StorageWrapper->moveFromStorage()
12. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_trashbin/lib/Trashbin.php line 323
    OCA\RansomwareProtection\StorageWrapper->moveFromStorage()
13. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_trashbin/lib/Trash/LegacyTrashBackend.php line 107
    OCA\Files_Trashbin\Trashbin::move2trash()
14. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_trashbin/lib/Trash/TrashManager.php line 102
    OCA\Files_Trashbin\Trash\LegacyTrashBackend->moveToTrash()
15. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_trashbin/lib/Storage.php line 202
    OCA\Files_Trashbin\Trash\TrashManager->moveToTrash()
16. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_trashbin/lib/Storage.php line 102
    OCA\Files_Trashbin\Storage->doDelete()
17. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/files_accesscontrol/lib/StorageWrapper.php line 195
    OCA\Files_Trashbin\Storage->unlink()
18. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/ransomware_protection/lib/StorageWrapper.php line 263
    OCA\FilesAccessControl\StorageWrapper->unlink()
19. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/View.php line 1177
    OCA\RansomwareProtection\StorageWrapper->unlink()
20. /***REMOVED SENSITIVE VALUE***/nextcloud/lib/private/Files/View.php line 733
    OC\Files\View->basicOperation()
21. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/dav/lib/Connector/Sabre/File.php line 523
    OC\Files\View->unlink()
22. /***REMOVED SENSITIVE VALUE***/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php line 179
    OCA\DAV\Connector\Sabre\File->delete()
23. /***REMOVED SENSITIVE VALUE***/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 281
    Sabre\DAV\Tree->delete()
24. /***REMOVED SENSITIVE VALUE***/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
    Sabre\DAV\CorePlugin->httpDelete()
25. /***REMOVED SENSITIVE VALUE***/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 472
    Sabre\DAV\Server->emit()
26. /***REMOVED SENSITIVE VALUE***/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 253
    Sabre\DAV\Server->invokeMethod()
27. /***REMOVED SENSITIVE VALUE***/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 321
    Sabre\DAV\Server->start()
28. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/dav/lib/Server.php line 352
    Sabre\DAV\Server->exec()
29. /***REMOVED SENSITIVE VALUE***/nextcloud/apps/dav/appinfo/v2/remote.php line 35
    OCA\DAV\Server->exec()
30. /***REMOVED SENSITIVE VALUE***/nextcloud/remote.php line 166
    require_once("/***REMOVED SENSITIVE VALUE***/nextcl ... p")

DELETE /remote.php/dav/***REMOVED SENSITIVE VALUE***
from ***REMOVED SENSITIVE VALUE*** by ***REMOVED SENSITIVE VALUE*** at 2022-07-19T19:17:43-03:00

[no app in context] Error: Could not find mount point, can't keep encryption keys

DELETE /remote.php/dav/***REMOVED SENSITIVE VALUE***
from ***REMOVED SENSITIVE VALUE*** by ***REMOVED SENSITIVE VALUE*** at 2022-07-19T19:17:43-03:00

nunesgh avatar Jul 20 '22 03:07 nunesgh

No! Problem is not solved. I still receive the error with version 24.0.3,

cenap avatar Jul 20 '22 05:07 cenap

what PHP version is everyone using? I'm on 8.1 and it worked.

BMiZEL avatar Jul 20 '22 06:07 BMiZEL

what PHP version is everyone using? I'm on 8.1 and it worked.

8.0 as recommended in Nextcloud Doc

Compr0mzd avatar Jul 20 '22 17:07 Compr0mzd

I can confirm the files are being deleted from the external storage, even though the errors I have reported on https://github.com/nextcloud/server/issues/32194#issuecomment-1189753153 are still being logged.

nunesgh avatar Jul 21 '22 18:07 nunesgh

Confirmed having the same issue on the latest versions: NC 24.0.3.2 PHP 8.1.2 MariaDB 10.6.7 Ubuntu 22.04

Error logs were triggered when trying to delete a guest user. NC also gave an error that the user could not be deleted, although after refreshing the page the user was indeed deleted.

archnemeziz avatar Aug 01 '22 05:08 archnemeziz

Same issue here. Nextcloud version: 24.0.4 PHP version: 8.1.x MariaDB version: 10.5.15-MariaDB-0+deb11u1 Debian 11

Sawaya-ui avatar Aug 21 '22 23:08 Sawaya-ui

No one seems interested in fixing the issue but they rather fix the "gender neutral translations". Great priority

Compr0mzd avatar Aug 22 '22 07:08 Compr0mzd

We just experienced this when upgrading from 22 -> 23 -> 24.0.4.

rererecursive avatar Sep 01 '22 02:09 rererecursive

not sure if directly related, please try reverting https://github.com/nextcloud/server/pull/32690 and see if it solves the issue

PVince81 avatar Sep 01 '22 08:09 PVince81

I just had a look at logs from a nextcloud instance that reported this.

Backtrace of the error message

Here's a full trace as that usually makes investigating the issue far easier:

full trace 
{{
  "reqId": "...",
  "level": 3,
  "time": "2022-06-21T20:17:25+00:00",
  "remoteAddr": "1.2.3.4",
  "user": "--",
  "app": "no app in context",
  "method": "GET",
  "url": "/boaform/admin/formLogin",
  "message": "App encryption threw an error during app.php load: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_75aa93fb.publicKey existing mounts: ",
  "userAgent": "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0",
  "version": "24.0.2.1",
  "exception": {
    "Exception": "OCP\\Files\\NotFoundException",
    "Message": "No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_75aa93fb.publicKey existing mounts: ",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/nextcloud/lib/private/Files/Filesystem.php",
        "line": 320,
        "function": "find",
        "class": "OC\\Files\\Mount\\Manager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 1162,
        "function": "resolvePath",
        "class": "OC\\Files\\Filesystem",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 552,
        "function": "basicOperation",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php",
        "line": 269,
        "function": "file_exists",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php",
        "line": 229,
        "function": "getKey",
        "class": "OC\\Encryption\\Keys\\Storage",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php",
        "line": 121,
        "function": "getKeyWithUid",
        "class": "OC\\Encryption\\Keys\\Storage",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/KeyManager.php",
        "line": 614,
        "function": "getSystemUserKey",
        "class": "OC\\Encryption\\Keys\\Storage",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/KeyManager.php",
        "line": 170,
        "function": "getPublicShareKey",
        "class": "OCA\\Encryption\\KeyManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/Users/Setup.php",
        "line": 62,
        "function": "validateShareKey",
        "class": "OCA\\Encryption\\KeyManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/AppInfo/Application.php",
        "line": 55,
        "function": "setupSystem",
        "class": "OCA\\Encryption\\Users\\Setup",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/appinfo/app.php",
        "line": 37,
        "function": "setUp",
        "class": "OCA\\Encryption\\AppInfo\\Application",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_App.php",
        "line": 305,
        "args": [
          "/var/www/nextcloud/apps/encryption/appinfo/app.php"
        ],
        "function": "require_once"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_App.php",
        "line": 186,
        "function": "requireAppFile",
        "class": "OC_App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_App.php",
        "line": 140,
        "function": "loadApp",
        "class": "OC_App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/SetupManager.php",
        "line": 325,
        "function": "loadApps",
        "class": "OC_App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/SetupManager.php",
        "line": 370,
        "function": "setupRoot",
        "class": "OC\\Files\\SetupManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Mount/Manager.php",
        "line": 95,
        "function": "setupForPath",
        "class": "OC\\Files\\SetupManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 1386,
        "function": "find",
        "class": "OC\\Files\\Mount\\Manager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/Root.php",
        "line": 205,
        "function": "getFileInfo",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "function": "get",
        "class": "OC\\Files\\Node\\Root",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
        "line": 72,
        "function": "call_user_func_array"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
        "line": 149,
        "function": "__call",
        "class": "OC\\Files\\Node\\LazyFolder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/AppData/AppData.php",
        "line": 141,
        "function": "get",
        "class": "OC\\Files\\Node\\LazyFolder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/JSCombiner.php",
        "line": 88,
        "function": "getFolder",
        "class": "OC\\Files\\AppData\\AppData",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/JSResourceLocator.php",
        "line": 123,
        "function": "process",
        "class": "OC\\Template\\JSCombiner",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/JSResourceLocator.php",
        "line": 76,
        "function": "cacheAndAppendCombineJsonIfExist",
        "class": "OC\\Template\\JSResourceLocator",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/ResourceLocator.php",
        "line": 78,
        "function": "doFind",
        "class": "OC\\Template\\JSResourceLocator",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/TemplateLayout.php",
        "line": 377,
        "function": "find",
        "class": "OC\\Template\\ResourceLocator",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/TemplateLayout.php",
        "line": 205,
        "function": "findJavascriptFiles",
        "class": "OC\\TemplateLayout",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_Template.php",
        "line": 185,
        "function": "__construct",
        "class": "OC\\TemplateLayout",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/Base.php",
        "line": 132,
        "function": "fetchPage",
        "class": "OC_Template",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 802,
        "function": "printPage",
        "class": "OC\\Template\\Base",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 1104,
        "function": "init",
        "class": "OC",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/index.php",
        "line": 34,
        "args": [
          "/var/www/nextcloud/lib/base.php"
        ],
        "function": "require_once"
      }
    ],
    "File": "/var/www/nextcloud/lib/private/Files/Mount/Manager.php",
    "Line": 118,
    "CustomMessage": "App encryption threw an error during app.php load: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_75aa93fb.publicKey existing mounts: "
  }
}

  "reqId": "YQ91qHHCsuhfKe4TCIxG",
  "level": 3,
  "time": "2022-06-21T20:17:25+00:00",
  "remoteAddr": "104.217.249.182",
  "user": "--",
  "app": "no app in context",
  "method": "GET",
  "url": "/boaform/admin/formLogin",
  "message": "App encryption threw an error during app.php load: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_75aa93fb.publicKey existing mounts: ",
  "userAgent": "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0",
  "version": "24.0.2.1",
  "exception": {
    "Exception": "OCP\\Files\\NotFoundException",
    "Message": "No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_75aa93fb.publicKey existing mounts: ",
    "Code": 0,
    "Trace": [
      {
        "file": "/var/www/nextcloud/lib/private/Files/Filesystem.php",
        "line": 320,
        "function": "find",
        "class": "OC\\Files\\Mount\\Manager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 1162,
        "function": "resolvePath",
        "class": "OC\\Files\\Filesystem",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 552,
        "function": "basicOperation",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php",
        "line": 269,
        "function": "file_exists",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php",
        "line": 229,
        "function": "getKey",
        "class": "OC\\Encryption\\Keys\\Storage",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Encryption/Keys/Storage.php",
        "line": 121,
        "function": "getKeyWithUid",
        "class": "OC\\Encryption\\Keys\\Storage",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/KeyManager.php",
        "line": 614,
        "function": "getSystemUserKey",
        "class": "OC\\Encryption\\Keys\\Storage",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/KeyManager.php",
        "line": 170,
        "function": "getPublicShareKey",
        "class": "OCA\\Encryption\\KeyManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/Users/Setup.php",
        "line": 62,
        "function": "validateShareKey",
        "class": "OCA\\Encryption\\KeyManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/lib/AppInfo/Application.php",
        "line": 55,
        "function": "setupSystem",
        "class": "OCA\\Encryption\\Users\\Setup",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/apps/encryption/appinfo/app.php",
        "line": 37,
        "function": "setUp",
        "class": "OCA\\Encryption\\AppInfo\\Application",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_App.php",
        "line": 305,
        "args": [
          "/var/www/nextcloud/apps/encryption/appinfo/app.php"
        ],
        "function": "require_once"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_App.php",
        "line": 186,
        "function": "requireAppFile",
        "class": "OC_App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_App.php",
        "line": 140,
        "function": "loadApp",
        "class": "OC_App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/SetupManager.php",
        "line": 325,
        "function": "loadApps",
        "class": "OC_App",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/SetupManager.php",
        "line": 370,
        "function": "setupRoot",
        "class": "OC\\Files\\SetupManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Mount/Manager.php",
        "line": 95,
        "function": "setupForPath",
        "class": "OC\\Files\\SetupManager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/View.php",
        "line": 1386,
        "function": "find",
        "class": "OC\\Files\\Mount\\Manager",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/Root.php",
        "line": 205,
        "function": "getFileInfo",
        "class": "OC\\Files\\View",
        "type": "->"
      },
      {
        "function": "get",
        "class": "OC\\Files\\Node\\Root",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
        "line": 72,
        "function": "call_user_func_array"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/Node/LazyFolder.php",
        "line": 149,
        "function": "__call",
        "class": "OC\\Files\\Node\\LazyFolder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Files/AppData/AppData.php",
        "line": 141,
        "function": "get",
        "class": "OC\\Files\\Node\\LazyFolder",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/JSCombiner.php",
        "line": 88,
        "function": "getFolder",
        "class": "OC\\Files\\AppData\\AppData",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/JSResourceLocator.php",
        "line": 123,
        "function": "process",
        "class": "OC\\Template\\JSCombiner",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/JSResourceLocator.php",
        "line": 76,
        "function": "cacheAndAppendCombineJsonIfExist",
        "class": "OC\\Template\\JSResourceLocator",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/ResourceLocator.php",
        "line": 78,
        "function": "doFind",
        "class": "OC\\Template\\JSResourceLocator",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/TemplateLayout.php",
        "line": 377,
        "function": "find",
        "class": "OC\\Template\\ResourceLocator",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/TemplateLayout.php",
        "line": 205,
        "function": "findJavascriptFiles",
        "class": "OC\\TemplateLayout",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/lib/private/legacy/OC_Template.php",
        "line": 185,
        "function": "__construct",
        "class": "OC\\TemplateLayout",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/private/Template/Base.php",
        "line": 132,
        "function": "fetchPage",
        "class": "OC_Template",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 802,
        "function": "printPage",
        "class": "OC\\Template\\Base",
        "type": "->"
      },
      {
        "file": "/var/www/nextcloud/lib/base.php",
        "line": 1104,
        "function": "init",
        "class": "OC",
        "type": "::"
      },
      {
        "file": "/var/www/nextcloud/index.php",
        "line": 34,
        "args": [
          "/var/www/nextcloud/lib/base.php"
        ],
        "function": "require_once"
      }
    ],
    "File": "/var/www/nextcloud/lib/private/Files/Mount/Manager.php",
    "Line": 118,
    "CustomMessage": "App encryption threw an error during app.php load: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_75aa93fb.publicKey existing mounts: "
  }
}

URLs that trigger this

I also analyzed the urls that would trigger this error. Many of them seemed like they were triggered by scans for vulnerabilities:

sample of urls 
    17 "/db/phpMyAdmin3/index.php?lang=en"
     17 "/db/phpmyadmin4/index.php?lang=en"
     17 "/db/phpMyAdmin-4/index.php?lang=en"
     17 "/db/phpmyadmin5/index.php?lang=en"
     17 "/db/phpMyAdmin-5/index.php?lang=en"
     17 "/db/phpmyadmin/index.php?lang=en"
     17 "/db/phpMyAdmin/index.php?lang=en"
     17 "/db/webadmin/index.php?lang=en"
     17 "/db/webdb/index.php?lang=en"
     17 "/db/websql/index.php?lang=en"
      3 "/debug.cgi"
      1 "/debug/default/view"
      1 "/debug/default/view.html"
      5 "/debug/default/view?panel=config"
      2 "/default.aspx"
      1 "/default.cfm"
      1 "/default.cgi"
      1 "/default.jhtml"
      1 "/default.jsp"
      2 "/default.php"
      1 "/default.shtml"
...
command used 
rg "publicKey existing mounts:" nextcloud.log | jq '.url' | sort | uniq -c

max-nextcloud avatar Sep 08 '22 10:09 max-nextcloud

The file that is mentioned in the error message does exist in the case i am investigating. Looks like it's a matter of load order / mount point initialization.

max-nextcloud avatar Sep 08 '22 18:09 max-nextcloud

All errors have exactly the same message and no user and no app in context. So looks like it's always looking for the same file and only happens pre-auth.

max-nextcloud avatar Sep 10 '22 07:09 max-nextcloud

The second trace looks like https://github.com/nextcloud/server/blob/stable24/lib/private/Files/Storage/Wrapper/Encryption.php#L435 returns false.

max-nextcloud avatar Sep 14 '22 12:09 max-nextcloud

I've continued to investigate this. So far it looks like the requests that triggered the error were mostly without authentication. On the same instance I am seeing a lot of 403 responses on clients that try to sync. I wonder if the two are related. Anyone else observing syncing problems with clients?

max-nextcloud avatar Oct 03 '22 20:10 max-nextcloud

I think this is happening in a codepath that is only triggered when using the encryption app with masterkey disabled. If you run into this issue - please check wether you are using encryption app and have masterkey disabled.

I'll see if i can reproduce it in that setting.

update: Could still not reproduce it. Most likely this is related to the partial file system setup that was introduced in NC24. This seems to cause some none deterministic caching issues.

max-nextcloud avatar Oct 20 '22 09:10 max-nextcloud

@max-nextcloud I am currently experiencing this problem, and confirm that I am using the encryption application with the master key disabled.

samisedI avatar Oct 20 '22 15:10 samisedI

I am currently having this issue. I actually started a new server to use while I work the issue on my original, and somehow ended up with the same exact problem on the new one, that was freshly installed from AIO image. Various 403, the same errors when trying to move or delete files.

I do not have masterkey disabled. Everything is default and stock right out of the box from the AIO, with some apps installed, and some test files uploaded.

I may set up another AIO server and test it without any apps, then install the apps one by one and see there is an app, or combination of apps, that is causing the issue.

I am also having "no token submitted" with login failures stating "could not verify token".

Update: I disabled E2E encryption on the new AIO server, and it seems to allow deletion of files now. I am still getting other strange errors such as Error: Object of class OC\User\User could not be converted to string

Disabling E2E seems to have unlocked the files on both the new and old server. I do need E2E for our purposes, so I have to find a solution to this asap.

[no app in context] Error: OCP\Files\NotFoundException: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_XXXXXXXX.publicKey existing mounts: at <>

  1. /var/www/html/lib/private/Files/Filesystem.php line 320 OC\Files\Mount\Manager->find("/files_encrypti ... y")
  2. /var/www/html/lib/private/Files/View.php line 1172 OC\Files\Filesystem::resolvePath("/files_encrypti ... y")
  3. /var/www/html/lib/private/Files/View.php line 552 OC\Files\View->basicOperation("file_exists", "/files_encrypti ... y")
  4. /var/www/html/lib/private/Encryption/Keys/Storage.php line 269 OC\Files\View->file_exists("/files_encrypti ... y")
  5. /var/www/html/lib/private/Encryption/Keys/Storage.php line 229 OC\Encryption\Keys\Storage->getKey("/files_encrypti ... y")
  6. /var/www/html/lib/private/Encryption/Keys/Storage.php line 121 OC\Encryption\Keys\Storage->getKeyWithUid("/files_encrypti ... y", null)
  7. /var/www/html/apps/encryption/lib/KeyManager.php line 614 OC\Encryption\Keys\Storage->getSystemUserKey("pubShare_8a9d2b58.publicKey", "OC_DEFAULT_MODULE")
  8. /var/www/html/apps/encryption/lib/KeyManager.php line 170 OCA\Encryption\KeyManager->getPublicShareKey()
  9. /var/www/html/apps/encryption/lib/Users/Setup.php line 62 OCA\Encryption\KeyManager->validateShareKey()
  10. /var/www/html/apps/encryption/lib/AppInfo/Application.php line 55 OCA\Encryption\Users\Setup->setupSystem()
  11. /var/www/html/apps/encryption/appinfo/app.php line 37 OCA\Encryption\AppInfo\Application->setUp(OC\Encryption\Manager {})
  12. /var/www/html/lib/private/legacy/OC_App.php line 305 require_once("/var/www/html/a ... p")
  13. /var/www/html/lib/private/legacy/OC_App.php line 186 OC_App::requireAppFile(OCA\Encryption\AppInfo\Application {})
  14. /var/www/html/lib/private/legacy/OC_App.php line 140 OC_App::loadApp("encryption")
  15. /var/www/html/lib/private/Files/SetupManager.php line 131 OC_App::loadApps(["filesystem"])
  16. /var/www/html/lib/private/Files/SetupManager.php line 339 OC\Files\SetupManager->setupBuiltinWrappers()
  17. /var/www/html/lib/private/Files/SetupManager.php line 379 OC\Files\SetupManager->setupRoot()
  18. /var/www/html/lib/private/Files/Mount/Manager.php line 95 OC\Files\SetupManager->setupForPath("/appdata_ocymas48buvm/wopi/wopi")
  19. /var/www/html/lib/private/Files/View.php line 1396 OC\Files\Mount\Manager->find("/appdata_ocymas48buvm/wopi/wopi")
  20. /var/www/html/lib/private/Files/Node/Root.php line 205 OC\Files\View->getFileInfo("/appdata_ocymas48buvm/wopi/wopi")
  21. <> OC\Files\Node\Root->get("/appdata_ocymas48buvm/wopi/wopi")
  22. /var/www/html/lib/private/Files/Node/LazyFolder.php line 72 call_user_func_array([OC\Files\Node\Root {},"get"], ["appdata_ocymas48buvm/wopi/wopi"])
  23. /var/www/html/lib/private/Files/Node/LazyFolder.php line 149 OC\Files\Node\LazyFolder->__call("get", ["appdata_ocymas48buvm/wopi/wopi"])
  24. /var/www/html/lib/private/Files/AppData/AppData.php line 141 OC\Files\Node\LazyFolder->get("appdata_ocymas48buvm/wopi/wopi")
  25. /var/www/html/custom_apps/wopi/lib/WOPI/DiscoveryManager.php line 58 OC\Files\AppData\AppData->getFolder("wopi")
  26. <> OCA\Wopi\WOPI\DiscoveryManager->__construct(OC\Http\Client\ClientService {}, OC\Files\AppData\AppData {}, OC\AllConfig {}, OC\L10N\LazyL10N {}, OC\AppFramework\Utility\TimeFactory {})
  27. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 108 ReflectionClass->newInstanceArgs([OC\Http\Client\ ... }])
  28. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 116 OC\AppFramework\Utility\SimpleContainer->buildClass(ReflectionClass ... "})
  29. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 133 OC\AppFramework\Utility\SimpleContainer->resolve("OCA\Wopi\WOPI\DiscoveryManager")
  30. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 465 OC\AppFramework\Utility\SimpleContainer->query("OCA\Wopi\WOPI\DiscoveryManager")
  31. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 437 OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback("OCA\Wopi\WOPI\DiscoveryManager")
  32. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 89 OC\AppFramework\DependencyInjection\DIContainer->query("OCA\Wopi\WOPI\DiscoveryManager", true)
  33. <> OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility{closure}("*** sensitive parameters replaced ***")
  34. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 108 array_map(Closure {}, ["*** sensitive ... }])
  35. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 116 OC\AppFramework\Utility\SimpleContainer->buildClass(ReflectionClass ... "})
  36. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 133 OC\AppFramework\Utility\SimpleContainer->resolve("OCA\Wopi\WOPI\Parser")
  37. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 465 OC\AppFramework\Utility\SimpleContainer->query("OCA\Wopi\WOPI\Parser")
  38. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 437 OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback("OCA\Wopi\WOPI\Parser")
  39. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 89 OC\AppFramework\DependencyInjection\DIContainer->query("OCA\Wopi\WOPI\Parser", true)
  40. <> OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility{closure}("*** sensitive parameters replaced ***")
  41. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 108 array_map(Closure {}, [ReflectionParam ... "])
  42. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 116 OC\AppFramework\Utility\SimpleContainer->buildClass(ReflectionClass ... "})
  43. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 133 OC\AppFramework\Utility\SimpleContainer->resolve("OCA\Wopi\TokenManager")
  44. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 465 OC\AppFramework\Utility\SimpleContainer->query("OCA\Wopi\TokenManager")
  45. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 437 OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback("OCA\Wopi\TokenManager")
  46. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 89 OC\AppFramework\DependencyInjection\DIContainer->query("OCA\Wopi\TokenManager", true)
  47. <> OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility{closure}("*** sensitive parameters replaced ***")
  48. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 108 array_map(Closure {}, [ReflectionParam ... "])
  49. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 116 OC\AppFramework\Utility\SimpleContainer->buildClass(ReflectionClass ... "})
  50. /var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php line 133 OC\AppFramework\Utility\SimpleContainer->resolve("OCA\Wopi\Service\FederationService")
  51. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 465 OC\AppFramework\Utility\SimpleContainer->query("OCA\Wopi\Service\FederationService")
  52. /var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php line 437 OC\AppFramework\DependencyInjection\DIContainer->queryNoFallback("OCA\Wopi\Service\FederationService")
  53. /var/www/html/custom_apps/wopi/lib/AppInfo/Application.php line 115 OC\AppFramework\DependencyInjection\DIContainer->query("OCA\Wopi\Service\FederationService")
  54. /var/www/html/custom_apps/wopi/appinfo/app.php line 66 OCA\Wopi\AppInfo\Application->updateCSP("*** sensitive parameters replaced ***")
  55. /var/www/html/lib/private/legacy/OC_App.php line 305 require_once("/var/www/html/c ... p")
  56. /var/www/html/lib/private/legacy/OC_App.php line 186 OC_App::requireAppFile(OCA\Wopi\AppInfo\Application {})
  57. /var/www/html/lib/private/legacy/OC_App.php line 140 OC_App::loadApp("wopi")
  58. /var/www/html/apps/dav/lib/AppInfo/Application.php line 177 OC_App::loadApps(["dav"])
  59. /var/www/html/lib/private/AppFramework/Bootstrap/Coordinator.php line 190 OCA\DAV\AppInfo\Application->boot(OC\AppFramework\Bootstrap\BootContext {})
  60. /var/www/html/lib/private/legacy/OC_App.php line 207 OC\AppFramework\Bootstrap\Coordinator->bootApp("dav")
  61. /var/www/html/lib/private/legacy/OC_App.php line 140 OC_App::loadApp("dav")
  62. /var/www/html/lib/base.php line 1010 OC_App::loadApps()
  63. /var/www/html/index.php line 36 OC::handleRequest()

POST /apps/files/api/v1/showgridview from XXX.XXX.XXX.XXX by timberwolf at 2022-11-12T11:41:27+00:00

[webdav] Fatal: OCA\DAV\Connector\Sabre\Exception\Forbidden: Client "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:106.0) Gecko/20100101 Firefox/106.0" is not allowed to access end-to-end encrypted content at <>

  1. /var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89 OCA\EndToEndEncryption\Connector\Sabre\LockPlugin->checkLock(Sabre\HTTP\Request {}, Sabre\HTTP\Response {})
  2. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 456 Sabre\DAV\Server->emit("beforeMethod:DELETE", [Sabre\HTTP\Requ ... }])
  3. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 253 Sabre\DAV\Server->invokeMethod(Sabre\HTTP\Request {}, Sabre\HTTP\Response {})
  4. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 321 Sabre\DAV\Server->start()
  5. /var/www/html/apps/dav/lib/Server.php line 358 Sabre\DAV\Server->exec()
  6. /var/www/html/apps/dav/appinfo/v2/remote.php line 35 OCA\DAV\Server->exec()
  7. /var/www/html/remote.php line 170 require_once("/var/www/html/a ... p")

DELETE /remote.php/dav/files/tim/Photos/Vineyard.jpg from XXX.XXX.XXX.XXX by timberwolf at 2022-11-12T11:38:16+00:00

Accessibility 1.10.0

Activity 2.16.0

Appointments 1.14.0

AppOrder 0.15.0

Approval 1.0.10

Auditing / Logging 1.14.0

Brute-force settings 2.4.0

Calendar 3.5.2

Circles 24.0.1

Client Push 0.5.0

Collabora Online - Built-in CODE Server 22.5.802

Collaborative tags 1.14.0

Comments 1.14.0

Contacts 4.2.2

Contacts Interaction 1.5.0

Dashboard 7.4.0

Deck 1.7.2

Default encryption module 2.12.0

Deleted files 1.14.0

End-to-End Encryption 1.10.0

Extract 1.3.5

Federation 1.14.0

File access control 1.14.1

File sharing 1.16.2

Files automated tagging 1.14.0

First run wizard 2.13.0

Forms 2.5.1

Impersonate 1.11.0

Log Reader 2.9.0

Monitoring 1.14.0

Nextcloud All In One 0.2.0

Nextcloud announcements 1.13.0

Nextcloud Office 6.3.1

Notifications 2.12.1

ONLYOFFICE 7.5.8

Password policy 1.14.0

Passwords 2022.11.21

PDF viewer 2.5.0

Photos 1.6.0

Privacy 1.8.0

Quota warning 1.15.0

Recommendations 1.3.0

Right click 1.3.0

Share by mail 1.14.0

Support 1.7.0

Suspicious Login 4.2.1

Talk 14.0.6

Tasks 0.14.5

Terms of service 1.10.2

Text 3.5.1

Theming 1.15.0

Two-Factor TOTP Provider 6.4.1

Two-Factor WebAuthn 0.3.3

Usage survey 1.12.0

User status 1.4.0

Versions 1.17.0

Video player 1.13.0

Weather status 1.4.0

Wopi 3.5.11

badtimberwolf avatar Nov 12 '22 11:11 badtimberwolf

is there any solution for nextlcoud 25?

xf0e avatar Nov 24 '22 01:11 xf0e

I've continued to investigate this. So far it looks like the requests that triggered the error were mostly without authentication. On the same instance I am seeing a lot of 403 responses on clients that try to sync. I wonder if the two are related. Anyone else observing syncing problems with clients?

I found the underlying issue of the 403 errors. Some files in the filesystem where owned by root rather than www-data. I don't think this was related to the error message reported in this bug though.

However if you are seeing 403s - in particular for some specific folders, might be a good idea to check if all files in your data directory are owned by the right user. The error i debugged originated from moving the files of the data directory around as root.

max-nextcloud avatar Nov 24 '22 08:11 max-nextcloud

Can you test if https://github.com/nextcloud/server/pull/35518 fixes the "no mount for path" error?

icewind1991 avatar Nov 30 '22 13:11 icewind1991