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occ preview doesn't create thumbnails on S3 primary storage

Open Spiev opened this issue 4 years ago • 3 comments

Hi there,

I like to use nextcloud within a cloud hosting. Because the s3 storage is much cheaper, I would prefer s3 primary storage. Now I found the issue, that in s3 storage the preview generation for videos doesn`t work.

When I switch to local storage, the preview generation works perfectly for the same test video.

1st: How can I debug the issue? 2nd: What can I do to fix the issue?

Best regards

Spiev avatar Aug 20 '21 09:08 Spiev

Is this still an issue? The generation should work on both S3 and local storage. Did you test it with the same environment? Note that video preview generation has to be manually enabled and requires ffmpeg to be installed on the machine.

st3iny avatar Apr 13 '22 15:04 st3iny

Hey @st3iny as far as I know, this issue still exists. ffmpeg was installed on the machine. But I didn't tested it for a while.

Spiev avatar Dec 17 '22 15:12 Spiev

Which preview providers are you using? Please have a look at enabledPreviewProviders in config.php.

The default movie provider (OC\Preview\Movie) should work fine on object storage.

st3iny avatar Feb 10 '23 14:02 st3iny