nextcloud
Sync Error
This issue respects the following points:
- [x] I have read the FAQ
- [x] I have searched for existing issues
- [x] The issue affects the Notes Android app, neither the Notes server app nor the Nextcloud Android app.
Describe the bug
1 Open the app 2 Error message appears: "Sync failed" 3 notes which have been edited since this sync problem appeared, are not synched with nextcloud - the blue "snyc arrows" remain on these notes in the notes list.
Expected behavior
App opens and notes sync with Nextcloud
Notes Android version
4.4.2
Notes server version
4.12.3
Nextcloud Android version
3.33.0
Nextcloud version
31.0.8 (NC Hub 10)
Device
Google Pixel 8a
Android Version
16
App Store
- [x] Google Play Store
- [ ] F-Droid
- [ ] Huawei App Gallery
Stacktrace
App Version: 4.4.2
App Version Code: 40040290
App Flavor: play
Files App Version Code: 30330090 (PROD)
---
OS Version: 6.1.148-android14-11-g131cabf4b449(2025090800)
OS API Level: 36
Device: akita
Manufacturer: Google
Model (and Product): Pixel 8a (akita)
---
java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:151)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524)
at java.util.concurrent.FutureTask.run(FutureTask.java:317)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
at java.lang.Thread.run(Thread.java:1119)
java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524)
at java.util.concurrent.FutureTask.run(FutureTask.java:317)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
at java.lang.Thread.run(Thread.java:1119)
java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pushLocalChanges(NotesServerSyncTask.java:164)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:100)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524)
at java.util.concurrent.FutureTask.run(FutureTask.java:317)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
at java.lang.Thread.run(Thread.java:1119)
java.lang.RuntimeException: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
at io.reactivex.internal.util.ExceptionHelper.wrapOrThrow(ExceptionHelper.java:46)
at io.reactivex.internal.observers.BlockingMultiObserver.blockingGet(BlockingMultiObserver.java:93)
at io.reactivex.Maybe.blockingGet(Maybe.java:2321)
at io.reactivex.Observable.blockingSingle(Observable.java:5381)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pullRemoteChanges(NotesServerSyncTask.java:225)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:102)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:524)
at java.util.concurrent.FutureTask.run(FutureTask.java:317)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
at java.lang.Thread.run(Thread.java:1119)
Caused by: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
at com.nextcloud.android.sso.api.AidlNetworkRequest.performNetworkRequestV2(AidlNetworkRequest.java:179)
at com.nextcloud.android.sso.api.NextcloudAPI.performNetworkRequestV2(NextcloudAPI.java:159)
at com.nextcloud.android.sso.api.NextcloudAPI.lambda$performRequestObservableV2$0(NextcloudAPI.java:97)
at com.nextcloud.android.sso.api.NextcloudAPI.$r8$lambda$af7W9mq2B0ZrhVJwZd-ibFp8T3Y(Unknown Source:0)
at com.nextcloud.android.sso.api.NextcloudAPI$$ExternalSyntheticLambda1.subscribe(D8$$SyntheticClass:0)
at io.reactivex.internal.operators.observable.ObservableFromPublisher.subscribeActual(ObservableFromPublisher.java:31)
at io.reactivex.Observable.subscribe(Observable.java:12284)
at io.reactivex.internal.operators.observable.ObservableSingleMaybe.subscribeActual(ObservableSingleMaybe.java:31)
at io.reactivex.Maybe.subscribe(Maybe.java:4290)
at io.reactivex.Maybe.blockingGet(Maybe.java:2320)
... 8 more
java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
Have you re-installed Files app inbetween?
java.lang.Exception: com.nextcloud.android.sso.exceptions.TokenMismatchException: Der Authentifizierungs-Token stimmt nicht überein oder dem Paketnamen fehlt die Berechtigung für diese Aktion
Have you re-installed Files app inbetween?
Perhaps. Meanwhile while trying different solutions I definitely reinstalled it.
Did you see the relevant FAQ entry?
https://github.com/nextcloud/notes-android/blob/main/FAQ.md#tokenmismatchexception
Same Issue here. Trying to Sync. "Syncronisation failed" and if I try to click on "more" the app just Crashes. Testet on Motorola Moto G13, Samsung Galaxy A54 5G, Xiaomi Redmi Note 11.
Nextcloud version was 31.0.5 but I upgraded to 32.0.0 in hopes this would fix it.
Edit: Downgrading Notes to 4.4.2 worked.
Did you see the relevant FAQ entry?
https://github.com/nextcloud/notes-android/blob/main/FAQ.md#tokenmismatchexception
Yes, thank you. Deleting cache and app data of the nextcloud notes app solved the problem.
Deleting cache and app data does not fix it for me unfortunately. Same behavior after the first edit of a note.
Downgrading to 4.4.2 fixes this issue.
Same for me: I deleted app data and it was able to authenticate, then retrieve all the notes from scratch, but sync still fails. I haven't tried wiping both the Nextcloud files app and the Notes app. I may try downgrading first, or test on another device still on an earlier version.
Update: I sideloaded the 4.5.1 release, and it fixed all the problems, including sync of editing existing notes, and creating new ones from the mobile app, as described in the linked issue #2850 .
To clarify, this issue was reported as happening in 4.4.2, but other commenters have stated downgrading to 4.4.2 as a fix. Like them, I had these problems after upgrading from 4.4.2 to 4.5.0, using F-Droid in my case. I had to uninstall 4.5.0 in order to install 4.5.1, but then I simply selected the Nextcloud account to use, acknowledged the prompt to allow use of that account, and all my notes populated. Then I was able to edit and sync notes normally again. I also tested creating a new note, and it worked correctly.